iProdigy — Local services in Town of Hempstead

I will tell you, I have been to many phone repair shops and I oftentimes leave dissatisfied because most of these phone repair places put a Band-Aid on the problem rather than truly fixing it. Someone recommended I go to iProdigy so I figured I would give it a try. I must say, I brought my iPhone XS Max there and they did an absolutely fantastic job. I first brought it there because the microphone wasn't working correctly. He looked at the phone and said he could repair it-I knew was broken beyond just blowing some compressed air in there, and my phone was also a mess because it had a cracked back and front screen as well. Because I was curious, I asked him how much it would be to fix that also. He told me since I was there and paying for the microphone being fixed, he would also work on the entire phone and he gave me a price that was very reasonable for all repairs which I agreed to. But since I have had cracked screens fixed before by other shops, they are never quite the same as new, and sometimes terrible. When I came back for my phone later that afternoon, I truly thought he mixed up my phone with a brand-new one! Every portion of that phone looked brand-new, I mean the screen, and he also put on a new screensaver, even fixed the front and back which was cracked and it could not be told apart from new. And then seeing I am quite rough on my phones, he recommended an Otterbox case and gave me a great deal on that also. When I walked out of his shop, that phone was no different than when I got it brand-new-and that's no exaggeration. So I thought I had a phone that was ready for the junk pile and was looking at spending well over $1000 to get a new one, and I walked out of his place for a fraction of that price with a phone that not only worked perfectly, but looked brand-new as well. Not only that, the person I worked with, named Bobby, was a great guy, explained everything before he did it-and was truly a pleasure to work with. I highly recommend this place-way above any other electronic repair shop I...

The Worse Service!!! I felt the same way as people who left 5 stars after my 1st repair was done for my IPad. Unfortunately, I decided to come back and change broken screen on my son’s phone, too. After service his microphone stop working right the way. And when I came back to ask to fix this problem, owner’s true color showed up. The owner doesn’t stand behind his service. After some arguments of asking to fix this problem, the owner response were - “Take me to the court” (who has time go to the court for $75 loss) or “Sell this phone on Ebay” (Seriously sell on Ebay broken phone???) or another one - “I can sell you new phone for $300”– these are the best his explanation to the not working part after his repair. What should I (or you) done instead? I should go instead to the Apple store. I went there next day to see if they could help me. The store representative saw that I have changed screen (cheap knock-off!) on this phone in 2 sec. They only can help me if had original screen. They could sell me a new phone for $150 (and not for $300 as store owner wanted). This would be much better deal and best customer service behind. Also, this would be a working version and I could sell this working phone on the ebay in the future… Could, would… not in my situation anymore… I am in the loss of $75 and with broken phone. In summary, if you feel “Lucky” today, then you can go and give to the owner your money. Otherwise, you better drive to the Apple store and you will have much better options and great...

I called to get a price on a cracked screen replacement for my S6. They say $200. I get there and the guy with the broken glasses jacks up the quoted price to $225. I left irritated at the price change but returned the a few days later for matters of geographical convenience. There was a different guy at the counter (nice enough guy) Turned out that I needed a new battery as well so now a total of $270. Took about 45 minutes to an hour. They placed blue painters tape at the edges and said to leave it there overnight which I did. Four days later sitting in my den the phone slipped out of my hands and fell about 16 inches to the floor and cracks in EXACTLY the same spot. Brought it back and the broken glasses guy takes the phone behind the curtain for like 5 minutes only to return and offer me a whopping $10 dollar discount for a do-over. He wants another $215 out of my pocket ($15 more than the price they originally quoted me on the phone before he jacked it up). If the phone wasn't fixable then they should have told me up front. $485 to fix a 2 year old S6? Thanks iProdigy. Next time I'll make the trip to 5 star rated...