LED Outfitters — Local services in Town of Hempstead

I’ve ordered quite a few different lights from this company. Most of the the lights I have ordered are surface/grille mount lights. I have an unruly amount of Flex Series surface mount lights, a 33 inch Razor Extreme light bar, a 43 inch Razor Extreme light bar, ten Spear hideaways, two Flex200 bars, a Flex600 bar and two Flex800 “warning bars.” (I used 8 modules from a Flex 800 on a different company’s interior light bar)

The Flex Series surface mounts are really bright during the day and blinding at night. They have a great selection of flash patterns too — whether you have solid color or split color lights. The light bar is plenty bright as well.

I have ten Flex12’s, twelve Flex6’s and two Flex4’s. Out of twelve Flex6 lights four have retained moisture and 3 have malfunctioned. The ones that took on moisture I took apart and resealed myself. As for the malfunctioning lights, LED Outfitters was quick to send me new lights with labels to send the defective ones back. I haven’t had any issues with the Flex12’s malfunctioning but a few of them have taken on moisture as usual. The Flex4’s took on moisture as well but again, I resealed them and they work fine. Out of ten hideaways 4 were swapped out for malfunctioning issues. They would either not sync at all or I wouldn’t be able to change flash patterns...even with a “unit reset.” No issues with any of the warning bar modules or the light bars*—and I’m hoping I don’t have any.

I should mention that out of everybody that has posted reviews about having modules go out on their light bars, I have not had one go out on either of mine. The 43” light bar goes through the car wash at least once a week, it’s in the rain, and I run it on average about 3 to 5 hours a day, five days a week. No issues.

(updated 10/13/2020) I now own 3 pair of the micro 6 grille lights(red, amber, white), 2 pair of red Element6’s two pair of red/white Element6’s and one pair of white Element6’s. The micro grille lights are so much brighter than I expected. I have NO sync issues or moisture issues. I highly recommend trying the micro grille lights. You won’t be disappointed. As for the Element6 surface mounts, they’re extremely bright (great for tinted windows) but the sync options are horrible. There’s maybe 4 patterns (out of 19 or so) that they actually stay synced on. My biggest issue—with any company—is syncability. For as much as LED Outfitters is selling their products, there should be NO issues with any of them.

Overall I’m content with my purchases. Customer service is very vague and not 100% helpful. I don’t know that I will continue to buy from LED Outfitters. The price of their products just doesn’t match the quality of...

absolutely terrible customer service, bought the Damega 18" enforcer mini light bar (which they advertised with a 5 year warranty), used it maybe 10 times in the past two years while snow plowing and two of the module stopped working. after contacting them about the problem they then told me that because i bought it during one of their "sales" they only back the product with a 1 year warranty , which i still paid full price for the light they just threw in a couple cheap led grille lights with it. after they kept refusing to do anything for me i went on to ask if they could at least just send me the two modules that were broken and i would even disassemble the the light and do the repair work mself, they then proceeded to ignore me then they finally emailed me back providing the link where i could buy the replacement modules. After that I took the modules out of the lights housing to see if there was a loose wire i could fix, I didn't find any bad connections but i definitely found the problem, (i will attach photos for anyone to see) after seeing this i just threw the light bar in the garbage, pretty sad that i only got 10 days of use out of a $200 light bar. either way the main reason i am writing this review is to show the quality of their products to anyone who is considering buying from them to hopefully save you the time money and hassal, and even if they did honor their warranty you have to pay to ship the light back to them, then back to you after they fix or replace it. keep in mind when you see these pictures its only after about 10 storms and the light was stored in a heated garage 10 months out of the year. pay the couple extra $ for buyers...

Heed the negative reviews on this page. Ordered a 33 inch light bar almost 2 months ago, four weeks went by with no update on status so I called and canceled the order. I was told I would get a cancellation email within five days... I got the email only to find that it was a SHIPPING confirmation and not a CANCELLATION confirmation. I called and informed them of this, I was instructed to refuse the package at delivery. I did this, it's been an additional three weeks, still have not heard anything. Call today to confirm that the package arrived and to inquire about the delays on my refund. As stated in the other reviews, it took forever for someone to answer the phone. Upon FINALLY picking up the phone the guy on the other end was very short and rude stating that he would have to check with his "warehouse guy" and that he would call me back shortly. Thirty minutes go by and I do not get a call back so I do the honors and call back up there... With a more aggressive demeanor than what was previously experienced before, he then rudely exclaimed that his "warehouse guy" isn't answering the phone as he was trying to cut off our conversation.. I still have not received a refund for products that I did not want. Product was returned in a much more timely manner than that of which it was delivered... At this point it's nothing more than a fraudulent charge on my bank account as I have not received goods for my payment. Will be contacting my bank to report the fraudulent activity and to extricate the funds from LED Outfitters back...