Less than a week ago I bought a box of wine from this location. I go there quite often, closest to my house. After opening the box of wine we drank it and immediately knew something was wrong. Come to find out it was almost 2 YEARS past its expiration date!!! I called and whoever I spoke to was shocked and asked me to bring it in and they would fix this. I did so today and all they were willing to do was swap it out!!! So I waste my time and gas just to get what I was supposed to have received the first time!!! On the phone I was told they would make it right, a SOLID FAIL in my opinion. Hope they reach out and do better or I’ll be...
Read moreIf I could give half a star I would. Called in trying to get help only to have the other person be short and basically give no help. Sorry but if you don’t know and you work at the store and your statement is “sorry I don’t know” lol maybe master your craft and don’t be a 18 year old loser that “doesn’t know” anything about your job. Thanks but I’ll go Apple River Liquors in Somerset. They know what they’re doing. Not...
Read moreIncredibly rude staff using vulgar language to address customers. No customer I know wants to be subject to vulgar language when requesting help in the store. I have been a regular customer of this store on the hill in Hudson. Based upon this experience, I will not frequent these stores again. Customer Service was...
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