The first thing one notices when entering Universus Physical Therapy is the upbeat atmosphere. Jenn and Dana on the frontline make up the administrative component. They handle scheduling, billing and things that keep the office running smooth. They’re friendly, enthusiastic and they make it all happen - they’re great. The waiting area is comfortable and pleasant - I mention the “waiting area” but I hardly ever wait. That’s because the Practice runs a punctual operation which works great for me. They respect my time and I respect theirs - it allows me to efficiently plan my day. If this is your first Physical Therapy experience, lucky you... you picked the right place. Thanks to an action-packed lifestyle and a long list of injuries over the years, I’m no stranger to Physical Therapy Centers - Universus is different than the rest. Everyone listens and hears you here. Most PT centers (that I’ve been to in the past) break the sessions into supervised and unsupervised time. Half the time may be one-to-one with an actual Physical Therapist and the remaining half you might be with a PT Tech (for heat/ice, etc.) or merely left alone, unsupported, to do the prescribed exercises. The Universus approach is strictly one-to-one, you’re with a Therapist the entire appointment. Tiffany is a skilled and highly trained Physical Therapist. She’s motivating and my sessions are productive. Afterwards I may be a little sore, but it’s a “good sore” and temporary only. But after all, it’s Physical Therapy not a leisure Spa - it means the treatment is working and that I’m getting what I came for. I had knee pain for many months with frequent and excruciating flair ups. Since working with Tiffany my pain has diminished to a manageable level allowing me to resume most of my fitness activities (and has also kept me out of the Operating Room). Shaden Ghattas is another terrific Physical Therapist (also the Owner). There’s a uniqueness to this Practice. It exudes positive vibes/energy and patient wellbeing. Shaden Ghattas has been at this location for many years (safe & convenient parking). Covid19 safety measures are in place to the best extent possible. Can’t say enough about the staff. Universus PT is a totally professional rehab facility. I highly...
Read moreI fractured my fibula (the smaller of the two bones in your calf) and after the initial period of staying off, soft cast etc was unsure about starting physical therapy. Some people said it would cause discomfort it was really hard maybe even painful? , and I thought do I need it? And there is that initial reluctance to try something new (first time for me) I looked at some services and thought Universus looked up to date and had a very well trained and educated team. It turned out to be a great experience. The staff, from the moment you walk in are courteous and efficient.. Dr. Shaden Ghattas, the owner, participated in an initial evaluation with one of their newer therapists, Dr. Alex Heuwetter. I was very pleased with the interview, evaluation and started therapy. So glad I did. There was no pain or discomfort. Alex always had a moderately challenging routine for me that was actually FUN! But gradually increasing in intensity as my leg and ankle strengthened. The website has a series of exercises for you to follow in between sessions. To make a long story short(er?) it was a great experience and roughly 8 weeks later, i feel great, am back to full mobility and enjoying gardening, walking, swimming and sometimes, even missing my weekly sessions. Highly recommend this team and their...
Read moreI LOVE Universus Physical Therapy. All team members, the front desk AND therapists, are warm, thoughtful, friendly and engaging. Their model is one-on-one, so the patient is the total focus of the therapist's attention throughout the sessions. Scheduling is efficient and if I have trouble fitting in with my primary therapist, I can schedule with another. When this happens, I find the "new" therapist has already read my file, knows what my issues are and what exercises I've been working on, so the change is seamless. It is obvious to me that all the therapists I have worked with have great expertise: by feeling and moving my joints, they can determine my problem even if I can't express it well.
Chris Dinh has worked with me the most. He always comes up with a variety of exercises to work on my issues which keep things interesting. He is responsive to my needs; if I don't like a particular exercise, he finds a different one to work the same problem. I once had a terrible cramp at home and he talked me through a solution on the phone! We have a good rapport, so the sessions don't feel like work (athough we DO work!). I look forward to, and enjoy them.
I highly recommend Universus Physical Therapy to anyone who needs to recover their mobility, flexibility and/or strength...
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