Rainbow Shops — Local services in Town of Islip

I been living my whole life in CI , I have experienced ci store and now the one in Brentwood , an from both store I had experience bad customer service from managers, I went today to the one in 93 wicks rd Brentwood , honestly I was doing a exchange but not cause of that managers gonna treat ppl like th money don’t value anything cause that money it’s been already expended in the same exact store , and honestly if manger it’s saying (store policy) “it’s the merchandise have to come the same way the merchants had left, I brought the Saturday December 31st and I went to do the exchange today January 2 and I even told her I’m doing a exchange cause the zipper didn’t work , lady asked where’s the tickets even with having THE RECEIPT!!! And store policy it’s ( exchange with the proper receipt) I been working in retails store for the past 5 years and I never experienced something like that with this “manager” they should read their store policy before doing a exchange cause they forget they not the owner they just...

If i could give 0 star’s i would. The old Dominican brunette lady in the front desk is extremely rude, unprofessional, shouldn’t be working there and she’s clearly going crazy. I went with my kids to buy a shirt and my kids were right next to me at all times and she started following us and yelling at me saying she don’t want my kids to touch the clothes which they never did and she yelled at my 5 year old son and my 12 year old daughter saying that they were dropping everything in the store and clearly we could not pass through since all the clothes are packed all together with no space to pass and when we were almost about to pay she randomly started yelling at my 12 year old daughter that she was dropping clothes at the floor and that same old lady started telling other customers that were in line that we were dropping everything and talking bad, i left the clothes there and left. She really need to see a Psychiatrist… Don’t recommend this...

Company in general is horrible with customer service. No fitting rooms to try anything, no air or ventilation. Returns are a huge hassle. Tried returning two items today that, 1- I did not have the receipt for because a cashier in CI location did not give it back so I was told I could not return the shirt, no store credit, nothing offered so stuck with a shirt I can never use, lost money there. 2- A pair of pants that I was never told are final sale nor does it say that in their policy, so more money lost there. All items had original tags. This is terrible business practices. Not to mention two employees gossiping the whole time they were "helping" me. Terrible waste of money and will no longer be shopping here and will advise everyone I know to not do business here. Rude CI location...