Avalyn Nails — Local services in Town of New Windsor

I loved going to this nail salon. They do a good job but over the years of going here, I realized that Jenn the owner does not treat all customers equal. Within the past year, I had a feeling that Jenn was discriminating but I didn’t want to jump to conclusions. But the last two times I’ve gone there to get gel manicures, I asked for her to do my nails specifically because when she doesn’t then the polish is even and it lasts long. She is always trying to pawn me off to another girl and when I explain to her that I want her to do it, she does them with so much attitude and disdain. She is rough and starts dragging my hand around. She only takes time to get to know the white customers and doesn’t like to service the Black ones. She knows them by first name and always goes above and beyond to be kind to them. I have gone here for at least 5 years, and within the last two years I was going monthly. So I would expect better treatment as a loyal customer. I love the cleanliness and Rose is great at pedicures but I will not be giving Jenn anymore...

My pedicure was fine, no problems there. However when it came to my nails I am way less than pleased. I asked the pedicurist if I could get acrylic nails and she said she didn't have time. But then I was passed off to another manicurist. I asked her if I could get acrylic nails and she said yes. Then she asked if I wanted my nails filed or cut and I said whatever is easiest since we're doing fake nails anyways. She then filed my nails uneven and into an oval shape and then said we didn't have time for acrylic. I hate my nails. They are uneven and ugly. I am so mad. Also, very rushed. I had an appt for 130 with 2 other people and was rushed to the pedicure before they even got there. I was asked to moved back to the pedicure and said can I wait for the other 2. I was told I'd lose my spot because other people had appointments even though my group was 1 min out and it was still 4 minutes until our time. Overall...

I’ve been going here for about a month now and I have a wonderful experience everytime! The salon is so clean and beautifully decorated..I got the best pedicure I ever had in my life today from Maria! So many extras included with their pedicures..amazing spa like experience!! They really take their time..it’s so relaxing and their work is great! Never feel rushed and the owner Jennifer is so sweet as are all the ladies that work there!! Jennifer always does a great job with my nails!! Their gel pedicures and gel manicures are my favorite and the color lasts for more than two weeks! Plus she is always having specials and discounts for their services which are amazing! I can’t say enough good things about this salon! I love coming to Avalyn Nails! The ambiance and service is great!! You need to...