They left my grandmother without her medicines for over 2 days, and more likely than not, it's going to be 4 days because the weekend is here and their facilities are closed. This company is leaving an 84 year old woman without medicine that controls her diabetes, thins her blood, assists with her other daily functions, and needed vitamins. The most they can say to me was that they hope for the best after giving a false guarantee that medications would be delivered. Also, when I asked to come up with a remedy so this never happened again, I was met with excuses and ignored. I had to call several times and persist to finally get met...
Read moreI received a text message stating they would be at my home at 8:00pm, I called and the rep didn’t sound like she knew what she was saying… I asked her to please contact the driver as I had waited all day to give my elderly mother her meds before bedtime. I asked to be called on my cell phone, apparently he got to my home at 9:44pm no call, as I was promised they’d call when outside. I looked through my camera andas I went to open he was already gone. Not happy at all with...
Read moreUnfortunately I had the complete displeasure to interact with a woman named Lisa at your facility. What an absolute horror of a person. Completely rude and just down right nasty. Short blonde with a hell of an attitude. She should really consider a profession where she doesn’t have to speak to anyone. Shocked that she found employment with your establishment. I will be making other arrangements as she has completely turned me and my family off from ever...
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