Carpet Town Carpet One — Local services in Town of Portville

Too bad you have to give 1 star - I wouldn't give any... Job was never finished! Repeated calls and messages to the OWNER and he never committed to a time to finish - they just moved onto the next job.. We wasted countless days waiting for them to show up as scheduled and they were late or didn't show up at all - then blamed it on a "miscommunication", how is it a miscommunication when the store called us to confirm the time??? How is your business legit when you charge us $5,500 and don't finish the job? Word to the wise folks, go with a different flooring place, these people take your money and run... And if you foolishly think your experience will be better, be prepared to do a lot of work yourself, loan out your tools and don't expect to pay for a...

Buyer Beware!! We stopped in on Saturday August 3rd and met with Justin to price up some new carpet. We were told that the pricing on the pink sign was the per SF cost for carpet only. Justin worked up the carpet and install price which came in at $15/SF. The quote was high so we decided to think about it. When we got home we realized we forgot to write down the manufacturer of the carpets we liked so we went to the Carpet Town website to see if the info was online. We found the carpet we chose and found out the pricing online was $1.50 - $2/SF cheaper on their website. That would have been an $1,800 savings on our project. Unfortunately Carpet Town lost us as a customer and we will be taking our business elsewhere. We don't appreciate the shady...

We really like our flooring but ....It took 39 days for them to complete the job. Luckily we withheld 1/2 of our payment until the job was completed.We were given NO instructions about the floor. My friend got laminate flooring from somewhere else. She told me that you can't use the beater brushes on your sweeper or Swiffer mop systems on this type of flooring. We were not impressed. It is unfortunate that locally we have...