CRKD Cell Phone Repair — Local services in Town of Smithtown

I was texting back and forth with Jolene.

1: an OEM screen was quoted $300 by her. I decided to do some research and can get the OEM 12 pro max screen anywhere from 99 - -150. So I bought my own part.

2 I was quoted that Id still have to pay their hourly rate of $100 per hour.. without any time from of now it would take. It took me some time to think on it and work around my busy schedule. I was told to pick my own day and time. I believe I picked a Wednesday as I was told that they had no clients for that day.

Unfortunately I got into a car accident and unfortunately got forbid I dont think to text Jolene that I am running late bc I nearly died. This company really needs to consider someone else to handle their text messaging if they want any business with someone. This was just too passive aggressive for me. She assumed that I was just being rude as if we had some date and I ghosted her…. took my business elsewhere obviously didn’t really trust working with...

I had cracked the screen of my Samsung S24 Ultra. In all the years if owning both work & personal phones I have never had this happen unti I decided to change my phone case. With no insurance, and a trip planned within the week, I was fortunate to come across Joleen from CRKD Cell phone repair. Joleen answered all my questions, proposed various price point solutions to fit my budget and explained each to allow me to make an educated decision. Having no previous knowledge, I was nervous that I would be overcharge, taken advantage of or have my phone in an inoperable state. Neither was further from the truth. Joleen ordered my screen had it the very next day and replaced my screen without issue. I would highly recommend her services to anyone that may have any issues with their phone or are in need of repair. Thank you...

I updated my iPhone 12Pro software to IOS 16 and the wi-fi and Bluetooth stopped working. I spoke to Apple Support and the "Genius" technicians at the Apple store and they told me it had nothing to do with the software update and that it was a hardware problem. It would cost me $449 for them to open my phone and repair the problem.

I opted to think about it and took it to Joleen instead. She asked me a lot of questions about what I had done to try to troubleshoot the problem myself and she decided to reset to factory settings before checking for hardware issues. She did that and the wi-fi and Bluetooth are now working again. She restore my phone from the iCloud and now it's working great again.

She's great! I will definitely use her again for any phone or tablet problems I have and will recommend her to all...