not one to review but should have left a review years ago but thought it would never happen again
1st- Over charge on servicing and lie about what they do to it, over $600 JUST to get serviced
2nd- Was almost sent home with wrong jetski after i had to point out it wasn't mine multiple times,no biggie stuff happens... When it was hooked up after the summarization i realized they did not put on the drain plug, after they put it on i brought it home (short trip) and realized it was not even on tightly i pulled it right off with no effort.
3rd Recently bought a part since nobody else had it in stock, went to pick up and i asked to open it, was asked "do you not trust me?" most likely joking and i explained i wanted to see if it came with part number " NEOPRENE SEAL 293200134 " gasket/seal the end of wear ring to seal either the base or pump. was told there was no gasket/seal and was sent home. after pulling jetski apart and taking out the old wear ring as i expected there was a rubber gasket/seal that also needed to be replaced and ordered stalling riding for almost another week
i would not recommend servicing, buying, or anything from these guys. even seen it go downhill since i've been around in 2020, just hire random kids from around town to wrench on equipment they sell.
if you're looking for a new place to get serviced bring it to sportline in queensbury ny, AKA dax...
Read moreI have been getting parts at Tony's for many years now. I only wish I hadn't wasted so much time at other dealerships. Tony's would always get me the part I needed as fast as possible and never charge me on the shipping of the part. Being a dairy farmer from Vermont my hours always vary and Tony's would always arrange a spot to pick that part up if I didnt make it across the pond in time. I just recently like yesterday finally purchased my first ATV from Tony's I ended up going with the 2019 can am 850 , I stopped into the shop on Saturday and they called me on Tuesday saying to pick it up. Tony's ticonderoga will forever have my business , I cant say enough good things about them and the family he has working for him. The best part about buying this machine at Tony's is he said to me from the beginning is that he would take care of me , and that he certainly did. Thank you so much Tony's ticonderoga in two days I have put a little under 200 miles on my machine and I couldn't be happier...
Read moreAbsolute worst sales experience i have ever seen. A friend of mine purchased a brand new Can-am with a trailer. When going to the dealership for the second trip to pickup the machine nothing was remotely ready for delivery, the terms that were agreed upon changed. Not only was the machine almost empty in fuel it was also covered in dust amd and dirt. They managed to make what should be an exciting experience into a very frustrating day. It took over 5 hours to finally get the machine hooked up. I have worked in sales for 7 years and would be embarrassed to work at such a poorly run unprofessional dealership. I would not recommend this place to my...
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