TrailNorth Federal Credit Union — Local services in Town of Ticonderoga

UPDATE 06/2025 I've read some reviews that people can't use their cards or purchase online. People don't understand that a Credit Union, especially Trail north (Ticonderoga CU) is there to protect their people. IF they hold something it's because they want to be sure you aren't being scammed etc. I for one appreciate their extra steps of keeping me & my accounts protected. IF you want a bank that doesn't give a care and just allows you/your account to be accessed ol time, then leave a Credit Union; as they are NOT your typical bank that doesn't care if you are scammed or you overpay and then blame you and go after you. ...I've had my accounts with (Ticonderoga Federal credit Union) now Trail north; for 8 year's now and they have always always been friendly, helpful and very informative and up front. I've had several loan's with them. I wouldn't think of going anywhere else. Very trustworthy UPDATED:: 07/03/2023 BEST SERVICE hands down!!! ALWAYS quick to resolve any issues and VERY Trustworthy I feel Very Safe with TrailNorth and will continue to so. Had so many issues with other Bank in the past which is why I decided to go with TFCU Now TrailNorth….NEVER had any rude service or issues with my accounts…. THANK YOU Staff at Ticonderoga...

Had this bank for years but the past few years I've considered closing my account more then once. I have not been happy at all it takes several tries to get through on the phone to get someone to answer, the ATM machine is down almost weekly or the online site, my debit card doesn't work half the time, I've had more than one instance where I can't transfer money because it' only allows three transfers in a day I want access to my money when I want it and then I can't even get through on the phone when I'm having issues I've been stuck out of town and not been able to accrss my money more than once. Just recently I had this happen to me once I finally got through to a person on the phone she couldn't help me because the person that had authorization to do what needed to be done was on a conference call and I was going to have to wait mind you I was out of town standing in a store and couldn't get access to my money because there wasn't someone authorized to help me at that moment overall not happy...

Full disclosure: I used to work here, but my opinion is completely unbiased. That being said, I have had an account with them years prior, going on five now. Okay, so this credit union is by far the best credit union I've ever had the pleasure of being a member of! They are always welcoming, they never have anything to say about their members, but nice things (including the rude people)! They treat you with respect, they listen to you and will help you in any way they can. A truly good team of human beings, hands down. I will never leave them. Just my opinion. Every one of us is allowed...