Ace Hdwe of Ellenville — Local services in Town of Wawarsing

Andrew is awesome. After a quick online and phone search, I found that this was the only local store that carried the very cool, very functional Niwaki tripod ladder (it's branded Hasegawa here in the U.S.). Anyway, I was a bit stumped on how to transport the ladder back home, and Andrew not only helped me find the correct ratchet cables to tie it down to my Subaru Outback, but he also did the tying down since I had never used ratchet ties before. He was very kind and gentle and helpful and my ladder and I made it home safe and sound. Service was...

I have shopped this ACE many times and each time I have had the pleasure of working with Drew. Drew not only knows his stuff, he is super helpful and knowledgeable. I have had interactions with other employees, while all mostly pleasant, Drew has been willing to go above and beyond to help out. This ultimately translates to sales. When something I purchased had an issue, Drew made it right and oversaw the repair and delivery back to me in a timely manner. Much appreciated! I look forward to shopping...

No employee help at all went in one employee pushing the other on a cart that's fine asked the man for masterseal in the bucket he sent me to go get myself I said ok then a man come in the store asked him something and he walked with the man to get it it wasn't even heavy as mine he watch me struggle with it to come to the cashiers I just put it in a cart that I see the employee are no help date was...