AutoZone Auto Parts — Local services in Town of Wawarsing

I have been going to this store since the day it was opened..I have never had problems with the employees. Always helpful, considerate and friendly, until recently. For the last few months there is one or two employees that just simply don't wanna be there. When ur telling them what u need they are absolutly not listening cause they're to busy mumbling under their breathes about hating there job. So what happens is you end up with wrong parts and when u bring them back they act like u ordered them wrong..I'm sure the good workers there know exactly who I'm talking about..Hate giving 3 stars but once the bad apples leave u go...

Do you see brake shoes? I do. Called this morning, "are my parts in?" "Yeah everything is here." "There's brake shoes that go with these." "Didn't you pick them up when you ordered thrm?" "No i Didn't get them when I ordered them because they weren't in stock." Are you stupid? I have to drive a half hour to get there and an 1/8 tank of gas up over the mountain. Obviously I'm buying brake parts, you think that would be important, but apparently Autozone employees don't know anything about cars. Thank you for contacting me and apologizing for the situation. I know you guys can do better, I've seen it. Maybe it was an "off...

Don't trust the staff. Apparently they are not well trained. Placed an order over the phone and was told some parts needed to be matched at the store after the primary part arrived. When I pick up the part another guy says the parts I was told to leave out of the order needed to be ordered! I suspect the guy working the counter just didn't want to go looking for matching parts and made up an excuse to be lazy. Several friends have had similar experiences at this store. The store's performance is beginning to look like a long term problem. At least I my order arrived sooner...