I was excited to begin my tour of this gym because of how convenient the location is and all the positive reviews. Overall, the gym has amazing amenities and equipment. I was able to get a tour from a wonderful, kind young man who took his time explaining all the benefits of joining The Mine and answering all my questions. Even though I initially stated I wouldn't be bringing any guests on my tour, he didn't mind letting my friend tag along when I asked if she could join us.
Being a student, I was interested in the student discount. Even though a membership would still cost $85, the nice machines, great location, and fact that it wasn't crowded made me think it could be worth the price.
One downside to my experience was a misunderstanding regarding being able to use the gym after the tour. The initial email I received mentioned that I would be able to stay and work out after my tour, but I was informed afterward that I’d need to purchase a 10-day pass for $1 instead. The young man assisting me kindly handled the situation and explained the policy. Had we been able to finish our conversation, I would've purchased the pass because $1 is practically nothing. However, during our conversation, a young lady interrupted us with a surprisingly rude and aggressive attitude. Her behavior was unnecessary and left a negative impression on me, especially as someone seriously considering such an expensive membership.
This is my first Google review, but I felt it might be helpful for other students considering a membership here. I’m giving this gym two stars: one for the friendly young man who gave the tour and another for the great gym. Unfortunately, the interaction with the other staff member, who wasn’t even involved in the conversation, left me feeling unwelcomed and ultimately dissuaded me from moving forward with...
Read moreAmazing all in 1 fitness & wellness facility. I am a big believer in the "experience" and an experience is exactly what you get at the Mine. I actually joined the Mine on a whim as my wife joined and we went on a tour of the facility together. The facility offers perks and amenities that no other fitness facility offers in the area. A full gym, dedicated fitness classes, top-tier locker rooms, infrared saunas, a full sports medicine wing, a co-working space and much more. The Mine is truly a one stop shop. Not only is it a "workout facility" but it's a "lifestyle" facility where you could hang out for hours. I truly just enjoy being there. Also, the trainers and staff that work there could not be nicer. Everyone is upbeat, inviting and friendly.
One of, if not the best part about the Mine is how you get multiple boutique fitness experiences under one roof without having to drive all over town to go from studio to studio. I can take a HIIT training class, hot yoga, Pilates, spin, barre or just train at my own leisure in the open gym. This helps eliminate the need for multiple memberships and huge swings in cost. The concept of the Mine is amazing and if you are reading this review...go...
Read moreMy friend and I were so excited to try out The Mine in Towson today after seeing all the 5 star reviews. As someone who is currently looking for a new gym to join, the 10 day trial pass with tour was a huge incentive. After struggling to obtain the tour and pass online, we decided to just go to the club to finish the process .
We arrive around 2:30 2:45 and enter in the physical therapy door . The woman at the desk said she couldn’t help us and just let us walk right on in to explore, on our own and confused . We walk up to the front desk and are greeted and then dismissed by a young man who is stocking. We wait at the front for a bit before looking around the ghost town of a gym again ….After I verbalize my frustrations aloud, a blonde woman who had been sitting at her lap top greets us. Long story short I was told they are totally booked till 7 . Very awkward thing to be told when there is not an employee or club member in sight to be occupied with. It would have been so nice to have seen just a bit of effort and hospitality...
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