I fulfilled a years long dream of having my own draw poker slot machine after a recent visit here! I had no idea we had this gem of a store in Tucson. We rolled in on a Saturday and enjoyed chatting with the gentleman working that day. He was giving us some background on the family owned business, their machines, etc. The one that caught my eye was a classic looking (but modern in that there are no dirty coins) red Game King multi game machine. Took me about 2 minutes and a competitive price tag to say SOLD. My husband came back the following Thursday for pick up and we have had fun with it ever since. I will say that it has only been roughly 6 weeks since we got it and had an issue about 10 days in. My husband called the phone number to a guy named Joe. What I will say is, this guy was patient and did not make my husband feel like a nuisance at all and walked him through troubleshooting over the phone. Some weird thing with the money intake. Still waiting on a call to get on the schedule for a visit to ensure all is right with the machine and get the progressive set up but I like the easy to do business with and 'neighborhood' business vibes of this...
Read moreThis is a family owned business that I have been dealing with for years. I bought my first poker machine in 2002 and ended up with three. Over the years, there were occasions when service was needed. They were always available by phone to walk me through simple resets, or I could drop the monitor by to be repaired, or they would come by my house. Customer loyalty is a high priority and they stand behind what they sell. My husband and I decided to trade up to newer machines recently. Joey spent a lot of time showing us software options and glass choices. He came to the house to assess our original machines and gave us a very fair trade in value. We are so happy with our purchase. He made everything on both machines match since they are side by side in our Great Room. I have peace of mind that if there are any issues, I can call any time to troubleshoot and get help. I highly recommend this business if you are in the market for your own in-home casino type...
Read moreI’ve ordered several parts for my slot machines from the Slot Machine Store. Joe has always been responsive and helpful in identifying the issues and has helped me to fix them. I then ordered a 2x3x4x5x Super Times Free Pay IGT S 2000 slot machine. He packed it so there was no damage during shipping and then talked me through making sure all the circuit boards were secure before I started it. The machine works great and I couldn’t be happier! If you’re in the market for a home slot machine, look no further than the Slot Machine Store, you...
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