KAY Outlet — Local services in Tulare

Terrible customer service! I recently attempted to enter their store to looking for a gift for my daughter's step mother. The entrance was roped off as if they were allowing only a few people in the store at once due to Covid, however there was no one in the store! When I first arrived the manager (I later learned, was on the phone), she asked me to wait a sec. No problem. However, once she got off the phone she proceeded to ask me what she could do for me? I said I would like to come into the store. She again, asked me what she could help me with, BUT still DID NOT allow me to enter the store. I finally got frustrated and left, feeling defeated! Moral of the story, "if you don't LOOK LIKE you have $$$$ to spend, do expect to be able to look at any jewelry, and don't expect any form of excellent...

Went in asking to see wedding ring styles and was told to draw a picture of what I was looking for. I didn't realize that the customers were expected to draw images and create rings before they can see what styles the store already had in stock. I was also asked what my budget was for rings and I said 5 thousand. He started showing me really small and cheap rings that I was not even slightly interested in looking at. Don't go here. The worst customer service and this was done by the...

So I stopped at this Kay in tulare I wanted to get some diamond studs because why not right well my girls were shopping well we in the outlets so I stopped here and i walked in and nobody welcomed me there was two associates with customers but never once did they acknowledge me or my husband. No hello no I’ll be with you no nothing maybe I had to be a certain race because another person walked in a they got a hello but hey is it just me just sharing my...