Paletería La Monarca Michoacana — Local services in Tulsa

Great pricing for the aguas frescas. Smells clean when you first walk in. Only reason for my 4 star the younger girl taking orders seems pissed off. I asked for a sample of the agua fresca and it looked like it bothered her. I asked my mother if she thought the girl had good service or was it just me? She said, “She doesn’t have good customer service”. Also, last week i came in, she took my payment and walked away without asking if i wanted my receipt, say thank you, have a great rest of your day, nothing. Just took my payment and walked away to next customer. If you want customers to keep coming back have better customer service. There is La Michoacana right across the street and a few more within a mile or 2. I will gladly take my business elsewhere for better customer service even they are a lil...

Rude staff. Went in tonight while waiting for my food from the other establishment and got curious on their shop. I asked the lady for menu but with language barrier, she couldn't understand me and thought I said Bano (restroom). The other customer stepped in and repeated my word and said it with different intonation (in spanish) and suddenly she understood. She then pointed out the menu on the board and she continue to speak in spanish to the other customer saying "does that not look like a menu in english?)Yes, I understand spanish but decided not to interact further. I stayed and kept on looking but she didn't seemed to be interested to talk to me in English as she continue to mock me in...

I went in and tried this place for the first time today one of the workers there recommended the Strawberry Cheesecake and I got two scoops of that with two scoops of the Ferrero Rocher and it was absolutely delicious I will be going back and getting the same order again it was worth every Penny it only cost me nine dollars and fifty cents and My lady got the coconut flavor ice cream two scoops she loved it and said it had real pieces of coconut in it and hers was only six dollars so My grand total was sixteen seventy eight for the both of us not bad for 6 scoops in Total with My four and her two great customer service they are worth the hype you might of heard...