This is a thief shop. My SONY laptop was broken down this Wednesday. I went to Best Buy after 5:00 PM this Friday (yesterday). One guy in Best Buy opened the hard drive and RAM covers to check. I saw the hard drive and RAM look like new, and what color they are. Then, the guy told me that Best Buy couldn't repair over 3~4 years laptop. So, I asked him where I could find a computer repair shop. The guy told me the shop. I called SAMEDAY computer repair and sales shop and knew that they shall charge $20 for check. I went to that shop on 5:45 PM. One guy in the shop told me that they shall tell me the problem tomorrow. And then, I left my laptop to go home. This morning, I got the call from the shop. They said the mother board was broken down and the total fee is $310. I decided not to fix my laptop and went to the shop to pick up my laptop. Another guy in the shop returned my laptop to me. I found my battery connector is different from the original one because I use my laptop everyday. I asked him why the batter connector was different and replaced. He denied it. I asked him to give me tool to open hard drive and RAM covers. He refused my request. But, his face showed nervous. I immediately went to Best Buy to request them to open the hard drive and RAM covers. I felt very angery when I saw my hard drive and RAM again. They were replaced by old parts and the color of hard drive is entirely different from my original one. I returned to repair shop to ask them to return my parts. Of course, they refused my request. I called 911 to request police to help me solve the issue. Police told me that I could only sue them. Now, I have found evidence and shall sue them. Also, I found the guy in Best Buy, who told me the shop, looks like one guy in the shop. I shall confirm whether they are relatives. Now, I regret that I didn't search the shop reviews online first before I went to the shop. Everyone never goes to the shop to buy any products or let them check and repair your computer in case that they replaced your...
Read moreI run my own personal Minecraft server I'm very well-versed in the industry of PC and computer refurbishment I'm the owner of draetech Industries I got a Nifty little old server for around $120 that ended up not working for what I needed it to they offered to go ahead and trade me a network storage for my old server the network storage on the other hand ended up having a network stability issue where it would drop off the network to where you can no longer access the storage it would then say contact your network administrator to gain privileges even though all the credentials were accurate after taking it to back to them and talking to them about it they tested it and came back and told me it was fine I don't think they actually tested it that's my opinion now I took it to Wholesale Computer Supply they tested and confirmed the issue I was having oras PC also was able to confirm the issue I was having along with Best Buy Geek Squad I then went back and tried to talk to them again about exchanging for another unit and they told me they've already tested it and it test out fine and all sales are final I then used a lengthy process with with powerbay the manufacturer which I think is also verbatim and found out that they've released a firmware update from 3.0 which comes pre-loaded to 3.00 to resolve a network stability issue so I feel that It ultimately boiled down to a manufacturer defect but I definitely feel that same-day computer repair could have done a much better job in their customer...
Read moreDavid was very Respectful and Professional. My laptop was fixed faster and cheaper than the Big Name Stores. I got quotes from other stores it was hundreds of dollars just to look at it and tell Me what type of virus. David from Same Day Computer Repair was $19.99. to look at it. He gave advice on things to do without spending more money. I paid $79.99 in All my Computer fixed and it was cheaper to bring it there and have it fixed. Then to take it to the other Stores. I still didn't spend over $100. Thanks for being Respectful Responsible and Professional and most of All saving Me Money Time and Energy. I will refer other people.. It was closing time and he still took his time to give Excellent Customer Service. Another Business in Tulsa Oklahoma caring for the Customer's NEEDS First. If I get good service I feel it's My duty to speak on the service provided. If I received bad service people will shout it from the mountain top. What happened to the day when good service was what we...
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