Biggest nightmare I've ever experienced at a restaurant! When we first walked in, the server (an older woman) had no smile, people skills, and didn't even greet us (her and the owner were very rude and uninviting, seemed like they didn't want to be there). They were out of certain items on the menu that were not available. The server never came and checked on us during our entire time dining.
When we got the bill, I went to the owner at check out and kindly showed him that the menu prices were lower than what we were charged (menu prices were 20% lower). He aggressively and rudely answered, "Give me your credit card!! Food is going up all the time!! Have you seen the prices at a grocery store??" I've never seen such an angry reaction before from restaurant staff, I thought he was going to attack me! Didn't even want to acknowledge that they have not updated menu prices in a long time.
Food was average at best. Despite being called a Vietnamese restaurant, they only served Chinese food. Beats me how this place is still in business. This place should be shut down for good! Why even own a restaurant when your customer service skills are terrible, and belligerent to your own paying customers?? Should...
Read moreI would give closer to 3.5 if Google would let me. It was bad really l, just not spectacular. The menu was simple, didn't like that a small was 3.99 and the only next size was 8.99. When I ordered a small, she told me bowl was abput palm size so I got large. Unlike most other pho placed the ingredients were mixed in instead of on the side. I couldn't tell about the cilantro, basil, bean sprouts and rice noodles. I love fresh jalapeno and lime in mine, I was able to get lime at least. The meat was very good and I was happy to see it actually raw...Ive been placed it was obviously precooked. Service was good.
Bathroom was not great at all and nothing to dry hands with.
Bonus they have family style meals which o think would be great. Started at around $40 for 4 people.
Came back on 10/12/2018: I ordered the Bun Cha Gio beef around $9. Served on a bed of cold rice noodles, lettuce, cucumber, carrot, spring roll and of course beef, oh and peanuts (which u hate and forgot about, that's on me though) It has a spicy vinaigrette type sauce on the side. This is a very filling and light meal, I never feel weighed down after I eat and it was extremely reasonably priced. I enjoyed this much better...
Read moreFood is exceptional. I’ve eaten here a handful of times. Today, I was charged a different price than was on the menu. When I asked about it, I was met with incredibly poor customer service. He became upset, started explaining the prices he pays for things and slamming what he was giving me (bill, receipt, etc.) I attempted to explain that I did not mind the price or think it was too expensive, only that it should be reflected on the menu accurately then. He did not listen and kept telling me how I’m the only one who complained and other people charge way more, how much more expensive it is to buy what he needs. I ignored his rudeness and asked if he planned to update his menu and he said no. It will change everyday. I do not feel I was asking something unfair. This has absolutely deterred me from wanting to return, there are many other exceptional places in Tulsa that I can eat, will treat me well and have accurate pricing. The woman who works with him seems miserable every time I go in, barely acknowledges you or says anything. And now I see only a glimpse of how he must treat her. I will not...
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