Verizon — Local services in Tunkhannock Township

My phone stopped working on my birthday. I was frustrated, discontent, embittered. I had been without a working phone for over 12 hours at that time. We entered the store to see 1 employee on. Dustin. He was helping a young mom. That did not stop him from simultaneously providing her AND myself with excellent customer service. All the while the phone was ringing, he was answering it and providing yet more people along with ourselves excellent service. Our children were with us, and all 4 children were born in the same year, so they were playing. For a normal person that alone would be a huge distraction. Not Dustin. He kept on keeping on as though a daycare was just part of his job. I left that store yesterday with a happy heart. And the most beautiful phone color and case combination I could ever ask for. Thank you, Dustin. I hope the sale of this phone as changed your circumstances as much as it has...

My cell phone skills are somewhat illiterate. I frequently stop to get assistance at this Tunkhannock Verizon store. The knowledge, professionalism, and personal approach given by Dustin, Parker, and Kyle have always exceeded my expectations. On this particular Friday night I spent my entire day looking for my phone, to the point of tears. I also needed to return a phone that needed to be repaired. Dustin fixed both my problems quickly and efficiently. It so warranted a hug. He located my phone, packaged up a phone to be repaired, and finished up his vacuuming all with professionalism and ease. I could hear the other young man working with a couple purchasing new phones. As he was preparing their phones he educated and answered questions smiling with the utmost detail. I truly believe they both enjoy what they do. They are true assets to this store. Kudos to the people...

I would like to shout out a big thank you to our local Verizon store. And one employee in particular Dustin Linnberry. I went with my crushed phone I walked in at 5 minutes to 8 and they close at eight. He let me in and helped me get a claim started with the insurance on the phone and even loaned me an old phone to use until my new phone came. And my new phone came in and he helped me get it setup but something was wrong with it. I went back two days later and he helped me again going above and beyond. And they sent me another phone. And when that came in it had the same issue. And he stayed with me until the problem was resolved. So all that being said I would recommend that local store as apposed to going to the city. And thank you to his manager as well for helping me out with my glass screen protector warranty. And again thank...