Horrible experience for a letterman jacket that costs over $600 and took over 3 months to receive with no communication. I talked to 3 different young ladies that were all rude, unprofessional, and not knowledgeable of the products being sold in their work place. They said it would be ready in 6-8 weeks, I called for an update after 9 weeks they stated that they were only pending two # patches. I then called back after the 13th week and they said they would have to speak to a “manager” in which they returned my call after speaking to a “manager” and the jacket was magically ready for pick up the following day. I went for pick up, asked to speak with a manager in which they responded “there are no managers”🤔 also pushed for an extra charge to be added to my invoice which should have been compted due the the length of time it took to receive the jacket. I would not suggest this place to anyone else. The quality of the jacket feels and looks like felt from a hobby store, also shedding like felt (see pic). Jacket had black stuff on it (see pic). Overall experience was a big 0, unfortunately it only allows me...
Read moreI have had nothing but great experiences with Crivelli's, I've purchased a couple of custom options and each time have had a quick turn-around time. The products are good quality and afforable. I've also purchased in-store ready to purchase items, they are creative and local school oriented which is nice to see. I would reccomend Crivelli's to any one for any...
Read moreAmazing customer service, all the staff were so friendly! Came in for embroidery on a white coat. They have many different font options and colors. Very timely, it was ready in two weeks. They also consulted with me to see the visual layout before sending it off for the final embroidery. It came out great! Will come back for future...
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