I took away that second star because now none of the mics work and I can’t hear anyone on my phone unless I have earphones on.
I have naught phones on eBay with better luck than this.
I went to this place because I had a broken screen on my iPhone 6s and I didn't want to go down to Palm Springs to get it fixed. When I first got there he said that he could fix it but it would take a few hours. About a few hours latter he calls to tell me that he can't fix my screen and that he needs to send it in for repairs. He told me to come by and get a loner phone while I waited and that it would only be a $150 to fix the "other problem" or order a new phone if they couldn't fix it, plus another $50 for the loner phone deposit. He then tried to convince me to buy the loner phone (an iPhone 4s) for $200, I politely declined as the iPhone 6 was newer, cheaper and had a bigger screen.
That was in October. November came and went with no word, so did December. Half way through December I finally decided to call and see what the hold up was. He tells me that my phone is STILL on its way.
I have ordered phones many times and it has never taken more than a couple of days to get them.
I tried to give them the benefit of the doubt and said ok and asked how long it would take, they said another couple of weeks. January comes and its halfway through the month and still no phone and no word from them. I call again only to find out that my phone arrived two weeks before but I had no idea because no one called me to tell me.
At this point I'm livid, not only was I made to wait 4 months for a phone that should have taken just hours to fix, or received any form communication from them to even tell me what was going on or that my phone had been sitting in their office for two weeks.
Then to make matters worse it has only been a month since I have had the phone and both my rear mic and speaker don't work. I basically paid $150 for a faulty phone that I now have to go to Palm Spring to get it fixed.
Needless to say I will not be going back or recommending anyone to go there. I gave it two stars instead of one because the guy is nice but their customer service is...
   Read moreWell i was out to see my friend in Encino and when, out of nowhere my darn laptop just would not start up! I had reports to do for work but I was so upset I did not get them done. My friend told me about MJM Network I took it there and later that day my computer was working great, and they fixed it for free!! I don't know what they did, they said something about the battery, but whatever they did they fixed it perfectly, and for free! I was also able to get work done while I waited for them to check it, in their internet cafe which was a bargain and the price was also FREE! They said that for customers who are having their computers being fixed while they wait the internet cafe is free. This is an amazing company! They are fair, fast and honest. If you need repair, take it to MJM you won't be sorry. Why pay more than you have to? Go to MJM...
   Read moreVery unhappy with this business. I cracked my IPhone screen and needed a replacement, with a quick search this popped up and away I went. When I got there no major complaints dropped my phone off and was told to come back in a half hour. Came back, paid, and reviewed my phone to notice a poor quality screen was put on, it had a yellow tone, was told that it was just a setting in my phone and Ingore it. Once I got back home my Face ID wasn’t working, my screen would get frozen and it was very frustrating. For paying $150 I wished there was better quality. I took it into a different place and they changed out the screen with a fanatic screen only charged $120 also informed me that there was parts missing from the first job and that the Face ID was damaged. The new parts for the Face ID would cost...
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