I averaged this review at 2 stars as the food tasted great and the staff helped with the kiosk, however the start of the issues were due to the kiosk. The kiosk doesn't have an option to sub the sauces (nor add) for Chipotle sauce to your items, employee came to help and just stated they would do it since the kiosk wouldn't allow it, then the next issue cropped up, I had a buy one get one on the bean and cheese burritos but the kiosk wouldn't accept the coupon (maybe due to the burritos being bold) again employee helped me and just made the second burrito. So service was great in that part, but should have been unnecessary. Why I still gave it 1 star on the service was due to the fact it took them nearly 5 minutes to even acknowledge me waiting to try to place an order, and I forgot the dessert on the first order so placed it 2 minutes after my first order, but took 20 minutes after I got my first order to get the desserts (2 piece cheesecake bites and 2 piece churros) went up to check on it and again took them another 3-5 minutes to acknowledge me standing there. Overall the location was extremely inefficient, employees don't care about inside customers (prolly due to the kiosks, even though they don't work right). Also a few of the chairs and tables were slightly dirty. No one came out during my 40min visit to check on anything. visited 3/9/2025 between 5 pm and 6...
Read moreIt's happened again. She doesn't know what she wants to eat. Is she in the mood for Mexican street tacos, burritos, has she finally decided if she's going to commit to being vegan, or does she want one more burger? You want to shake her and say, "What do you want, woman!?" But then you remember Del Taco can fill all her needs. Is she swearing off red meat but doesn't want Beyond Meat? Order chicken. It could be "Seafood Season", shrimp tacos anyone? Or have the year-round fish tacos. Looking for a bean burrito, well they make their beans from scratch every day from real beans! Imagine, no reconstituted beans here. Their salads might be just what she's looking for, with flavorful dressings that can even make conversation with her exciting. And for you, chili, or carne asada fries. Want nachos instead? Del Taco's got you covered. Want a bean burrito but you're tired of the same old thing? Go bold and they'll add fries and sauce, giving added texture and dimension to your burrito. As far as the service goes, she won't be likely to ask to speak to the manager this time, they are friendly, fast, and efficient. But if she somehow finds a reason to complain, they will make sure to do what they can. Now if only you could get her to decide what she wants now that you've decided...
Read moreThis review is on the Del Taco located in Twentynine Palms, CA on Feb 27 for dinner via the drive thru. I'm new to this area. My order wasn't even wrapped up properly and the food tasted so bad that I gave it to the dog. Never have I experienced such awful food at any other Del Taco around SoCal. It looked like a 2 year old wrapped my tacos up, and because they were barely wrapped, everything inside the tacos fell to the bottom of the bag and I had to fish all the inners out to put it back in the taco shell so I could form an edible taco - it literally looked like they threw my items in the bag. I placed an online order for dinner and went through the drive thru to pick it up. I thought maybe they were busy, but I was the only one in the drive thru and I didn't see hardly any cars in the parking lot. My order was so terrible that I felt compelled to call corporate and complain. I told them out of every Del Taco I've been to around Southern California, this is the only one where I've had such bad tasting food and nothing was wrapped up properly. I said idk what's going on here, but corporate needs to go in and evaluate this location - it's that terrible. WORST del taco I've ever been to around SoCal, from taste to...
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