Elements Salon & Studio — Local services in Urbandale

If i could give a 0 star review i would have. I have been coming to Elements for a little over a year in a half now and have had good experiences until now. I have a service dog that comes with me to my appointments and no complaints. Until my last appointment. I have a service dog in training and first step to his training is desensitizing to sounds and different movements. That means taking out to public and get the feeling of different situations. Dan came into my appointment and told me I can’t have him in with me. I told him he was in training and was about to kindly give him the training documentations allowing me to bring the service in training with me but he rudely interrupted and said just do not bring him again. Dan just to let you know for future reference because i want this to be a learning experience for you. Iowa law requires service animals and service animals in training to be allowed in commercial establishments. It also gives people with disabilities, their assistants, and service animal trainers the right to bring their animals under control to many places. The ADA protects people like me with disabilities and the way you were towards me could end up with you...

I have been using Megan Zadow at Elements every 5-6 weeks for 5 years now and would recommend her in a heartbeat. I frequently get compliments on my cut and color from Megan. Her technical skills are superb, and she takes the time to really listen to my likes/dislikes to give me a 'do that fits my busy working mom lifestyle. Her sweet smile and sunny personality are just icing on the cake!! I recently moved out of Iowa but just skipped 2 appointments with my new stylist so I could get in with Megan on a trip back to Iowa.

This is a REAL review from a REAL customer. Please ignore any 1-star ratings from internet trolls with hateful hearts trying to destroy the livelihood of the hardworking stylists there. If you haven't been a paying customer at Elements, you have no business leaving fake reviews here!!!

P.S. Prime example of internet trolls below - the d-bag (Art Watt) giving a 1-star rating over location of licensing. I could care less where the licensing is; as long as my hair looks good and my stylist treats me well, I am happy!! The internet trolls trying to destroy this salon's rep need...

This is a very nice and clean salon. Very bright and welcoming. They have some amazing plants and a nice water feature! We go to see Shivonne. She does a fantastic job for men and women! She is awesome and does really great work. My wife and I have been going to see her for the last couple of years. Everyone there is very friendly.

There are at least 20 other stylists that have a location within that they rent. The place is comfortable and clean, with modern touches and huge plants. They have some boutique items for sale.

This is not a walk in welcome place it is by...