I had been to Leaderchip before, so last year when my laptop hard drive failed I didn't hesitate to take it there. They advised me to replace it with an SSD, which was great, but I said very specifically NOT to upgrade it to Windows 10, that I only wanted the same thing I already had due to the horror stories I had heard about W10. He upgraded it (if you can call it an upgrade) anyway, and I've been miserable ever since. He even argued with me about why I should just live with it. I finally had to take it to another shop to at least get it set up the way I needed it to be, but I've still had nothing but problems with updates that fail and software that I need that won't run/install under W10.
That was my last visit ever to Leaderchip. All he had to do was what I asked him to do, and I'd be a loyal customer forever. ...
Read morePersonable friendly staff, competitive quotes, very clean shop and none of the shady BS that I’ve come across with other computer repair places.
Brought my HP Envy in after a different shop in Gainesville had diagnosed a full motherboard replacement. Turns out that other shop had lied to me- LeaderChip let me know that all I needed was a new CMOS battery replaced and they had my baby good as new the very next day. Thanks again for your commitment to good business ethics and...
Read moreI can't say enough about my overall experience with this company. I had a number of issues with my HP AIO, and was referred here by someone saying "I wouldn't bring my computer anywhere else." Frankly, I couldn't agree more. April was extremely knowledgeable and helpful in resolving the numerous issues. What also impressed me, was that she kept me abreast of the progress, and schooled me on things I needed to know. "Five stars" is well deserved! Bravo and thank...
Read more