Metro by T-Mobile — Local services in Venice

My Metro Store is not listed, US41 across from Bill Buck near 776. A very delayed shout out and five star review to my customer service rep Julian Enos who assisted me two weeks ago. It's my first new phone in years and Julian was so kind and helpful, always demonstrating the features I would need to learn to use. What a great employee with such a wonderful attuited! Customer service and kindness abound with Julian Enos and I wanted to thank him appropriately for going above and beyond in assisting me! If you need service, a new phone, a new plan, have questions - Julian is your man! ...

The blonde women with face pericings is very rude. Talks over you. Told her errors I was getting on my phone and she said that they don't exist. As if I was lying about them ???????? Very rude and talks like a know it all and will not listen to what your saying. Uses phone jargon that regular customers don't know the meaning of. I guess to make herself look good. Because of her I will be going to another...

Omar is the new store manager there at the Venice, FL location. He is thoughtful, helpful, honest and provided me with a high level of service. I dropped my phone in the Gulf, brought in a replacement iPhone and he transferred everything over in less than 10 minutes for just $37, including a new SIM card. Highly recommend this location for their dedication to fast,...