Canales Furniture / Mueblería Waco — Local services in Waco

Absolutely garbage service, me and my wife went in there to purchase 2 mirrors and a chair, they offered us the floor models but because of the price we were paying we wanted new ones. They said that would be fine and we would get NEW ones later in the week. I then went to pick it up and they said they would suddenly deliver it for free because they left it on the wrong truck. THEY BROUGHT US A FLOOR CHAIR AND ONE OF THE FLOOR MIRRORS. We specifically wanted new ones because the floor ones were visually used. I then went to ask where is my new one and they said oh it will take 6 weeks (shitty bait and switch). I went ahead and returned it and was asking for paperwork confirming it. The guy there rolled his eyes because he told me it would be automatic but I didn't trust him anymore and I'm glad I didn't because it was with their financing and they probably would have kept it on there. These people are shady and the whole team makes you feel uncomfortable while you're in the store. Would not trust them with my business. Oh and they buy their reviews so be careful of the fake...

These people were so rude. I went in a few days ago due to needing a new couch and i overheard workers arguing about not wanting to answer the phone after it was already ringing for a few minutes. Once they finally made time for me (even though the store was empty with no other customers) we spoke about the financing process and its nothing like advertised. My family recommended this store because they had a great experience last year when they refurnished their house but i will not be going here again nor...

We’d been looking for a dining room table for over two years, and although we saw several that might work, they were either over priced, not the right color, not sturdy, or not the right size for our space. Luckily, we came across an add for Canales, and the counter height dining table they advertised was exactly what we wanted! It’s a gorgeous table set, it’s sturdy, and the price couldn’t be beat. They delivered the table the next day and their customer service was...