Octopus Yachts: Marine Electrical Systems — Local services in Wall Township

We have had an extremely positive experience with Aaron and his team installing a Garmin autopilot system in a small pilothouse boat with two helms - the two helms are at the same vertical level, one behind another which makes the hydraulic install a bit tricky; at the same time we also have had the ACR wireless lanyard system installed, and upgraded the Garmin maps/apps, plus some cleaning up of electric in the dashboard, etc.

I am an okay DIY-er but this project was too complex, involving critical systems, just too much for me to tackle. The wait times for their service can be long-ish, as they are busy, but that did not bother me and their communication is great. They are not cheap, which is also fine given the quality of their work - first class.

They provide clear estimates, and at delivery Aaron was the one who took us out for the calibrations/sea trial; he took several hours to adjust and calibrate the new systems and features, checking EVERYTHING, and providing point-by-point explanation of what was done and why, along with some personal anecdotes of what can go wrong and why. At some point, he questioned if there is possibly any air bubble left in the steering hydraulics and, just to be on the safe side, rebled the entire steering system one more time - with his portable bleeding system, using his own extra fluid.

About 3 months and many boating hours later everything works as expected. Thank you, Aaron...

Stupendous, Expert, Artisan, Honest and Friendly are the adjectives that I would use to describe Aaron and his staff at Octopus Yacht. It is easy to compare prices and widgets in today online world. But what is really important is customer service after the sale and installation. Boats like homes are becoming more and more complex. And with this complexity can come frustration. The last thing that you want at 1am when you are leaving to head 100 miles away from land is a bird nest of unidentified wires or do it yourself precision for you navigational equipment.

Aaron attacks his installations with the mind of an engineer. The details are important, and installation is planned out, wires and fuses are labeled and placed logically. His staff is attentive, courteous and has always treat our boats with respect.

It is great that Aaron boats in the area that he services, he is a growing business that want to do right by his customers. In a very challenging somewhat seasonal business I have often talked to Aaron in off business hours on a Friday night when he was trying to save some families weekend.

In this hobby getting weather and schedules to align is always a challenge. We enjoy doing business with a person that invests in his staff and his community. And at the same time understands how important a weekend on the boat is...

I have been using Octopus Yachts - Marine Electrical Systems successfully for many years on my past two boats. This past year, (2019) I had to replace all of my E-series Raymarine electronics on my Grady White Marlin 30. When I first contacted Aaron and Tim at Octopus, they were exceptionally responsive and prompt. They helped me select the best electronics package that matched how we use our boat and were very easy to work with. We ultimately installed two Raymarine Axiom Pro units (12 and 9 inch), Autopilot, Radar, transducers, antenna, accessories, etc. The installation was done on time, within budget, very clean, calibrated, and they did everything they had committed to do. The expertise of their technicians and the quality of their workmanship was exceptional. Their pricing is very competitive, customer service has been extraordinary and they have always been prompt to answer any follow up questions I had. I highly recommend Octopus Yachts Marine Electrical Systems for any electronic installation or electrical work on your boat. You will be very satisfied that you selected Octopus, they simply are the...