
*Update 4/2023 …. Wasn’t a great experience previously but I decided to give this place another chance because i think everyplace deserves one. I didn’t want their recent changes made, to go unnoticed. I went back recently and had a great experience. The workers were very polite and many willing to help everyone in the store. I found the past few times I went were great visits. I have not been there later than 5:30pm so I don’t know if the hot dishes are put away early or not. Prices are a little higher but so is everything nowadays so cannot blame them. Everything you will have here is delicious and fresh and probably one of the best Italian style chicken Parms around. Some of the best cold cuts here and the roast beef is always cooked perfect. Pizzas prepared to go are a good option and they also offer dough and toppings for pizzas to have fun making at home with your kids. Giovanni is always willing to help everyone and helps you figure out what you will like along with the whole staff. Glad to see things have changed and will be going back for sure! Great food and service, definitely worth a visit.
Old review…. In response to reviewer Kathy / Karen O’Conner that feels the need to respond with her experience which is fabricated. One review for you on google and you call me out in your only review? Wow Lol ..just FYI. I took the post down bc I do not want the employees there to be held responsible for the poor management choices. I had second thoughts. Someone had something to say to me after I asked what time they closed ? and where is all the food at? then they respond with something not nice. No one was in that section of the store, You are correct when I cursed back at them and told them to close. I did tell the owner / manager to his face that there’s no food out at 5:45pm while he was chatting at the front counter. if the girl behind the register counter was offended, I apologize, it was not directed at her and she knows that. Karen OConner ur opinion is obviously biased. The food is good I have had good visits here since opening and went during the pandemic to support. I had a recent bad experience. Kathy O Conner needs to Stick to writing reviews on the places and not reviewing on the...
Read moreNot sure what’s happening there.. always received good service but today I went in there to place a Christmas Eve order ... 3 people walked in before me and were asked /provided help while I stood there. Several other helpers walked by getting food to eat or talk to other workers. No one asked me for help nor did they ask ‘who’s next’. I’ll take my business to Lubranos and Joe Leone from now on.
While the owner did reply to this post, I want to add that I did ask to speak to the owner at the time. He did not take any proactive steps. As a prior business owner -- you need to know how to address customers who've not been treated correctly. To me -- he should have walked me over or gotten someone to help - immediately. He simply stood there, so I had no choice but to indicate I was leaving. His written response was more concerned about my post 'deeply affecting people's businesses and livehood...' That is your responsibility and will reflect how you...
Read moreGiving 3 stars because my last purchases were not great. Prices keep going up which of course is everywhere. The manicotti are very good and a good value. Frozen is $2 less than fresh but they heat up in 20 min from the freezer. Their marinara sauce is so so but fine in a pinch. The cheese lasagna was awful. Just two layers of lasagna noodles and a mountain of cheese. It did not taste like they mixed egg, parsley, grated cheese, pepper in it. Just tasted like ricotta. Sadly the ricotta tasted sour. Tonight I had to throw out two practically whole pieces of a pinwheel that had some sort of beef wrapped around spinach, maybe bacon, and cheese. The beef was so tough and did not taste good. Pretty much the entire two pieces went into the garbage. I am sure if I brought it back they would have refunded my money. I will stick to what I know they do well and to the liking...
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