Mattress Firm Main Street Marketplace — Local services in Waltham

We have been considering a Tempurpedic for a while and popped in to look at them again and kill some time. We were not planning to buy that day but after Tony explained some of our options and helped us secure the best deal (including 0% interest financing for 24 months) we decided to go for it! Nobody expects to really have fun mattress shopping (esp when dropping $$$), but it was a fun experience with Tony! He let us know he was available to help with no pressure as soon as we walked in. He was very knowledgeable on the differences in the mattresses and made sure we had all the details to be informed every step of the way. He explained the financing thoroughly and even explained why he had to ask us for the same info a few times (he needed to input it multiple places on different screens). We appreciated his sense of humor and personable style. If you’re looking for a mattress, go see Tony! He will make the experience memorable and give you options for the best deal to meet your...

I visited Mattress Firm in Waltham on June 16, 2024. Tony, the assistant manager, helped me with my mattress search. He showed me 5 or 6 mattresses that were in my price range. Tony explained the differences in each one and how they compared to each other. He was very knowledgeable about each of the different types of mattresses. He is very nice, 11and I enjoyed his salesmanship while I tested each selection. I didn't feel pressured to buy one mattress over another. I left feeling very confident and comfortable in my decision. If you are looking for a new mattress, and you want a qualified salesman, go see Tony on Main Street in Waltham. Also, they have some wonderful mattresses there.

Update: People show their true colors when everything doesn't go their way. The now manager seems to have had a change in perspective. Watch your back if you need to use the 120 day return policy. I wish I had never gone to...

Tony is the best! My partner and I went in to check out some mattresses and we were shocked on how Tony conducted his approach. We thought it’d be just like a car dealership. He’s an absolute stellar dude and deserves this review (he didn’t ask me to write this). Manager material for sure. I wish the other mattress firms and stores in general around here would learn a thing or two from this guy. No one wants to feel rushed or forced to buy something and Tony does nothing but make you feel comfortable and important without the feeling of being force to hurry up and buy something to talk to him. If you’re shopping for a mattress I would 100% recommend giving Tony a chance. Mattress firm is lucky to have him. I didn’t buy today but I know that once we decide a budget for a new car, aka mattress, that we will be back! Keep up the good work Tony it was a pleasure to...