Buddy's Home Furnishings - Warner Robins, GA — Local services in Warner Robins

From the very beginning I had issues. I specifically ordered a non agitator washer new. They gave me just that but washer was not new. So they worked with me Very nice customer service on point. Doing everything they can to keep me from returning the items. Now I have worked this type of business for many years so I know how this all works. So with all the mistakes and different things going on they worked with me even when my payments were late. Still great customer service. So the seal in the dryer was peeling off after they bought it back to me for a different service. I didn’t say anything right a way. I ended up telling them they came and got it. So I fully pay off the set. And started paying on the insurance for them to continue to fix my dryer for the future which they had over a month. Twice they were suppose to bring back to me and didn’t. So they bring it today legs broken scratches all over the dryer and the seal has some brown stuff around the seal. I told them I don’t want it. Now the GREAT CUSTOMER SERVICE no longer exist . I was told they need there loaner back and no body messed up my dryer it was already like that. The hell it was. So now I have to talk to the Regional manager tomorrow. I will keep y’all posted on what happens next. Don’t get me wrong I like Dora she is just doing her job. But be damned if I will allow a company who make millions off us play with...

Once my furniture is paid off ; i will never do business with them again . Dora is the most unprofessional person that works in that place . She’s rude , doesn’t know her way around the store & down talks...

The employees especially Jo and Sam were extremely helpful and generous of my needs. The place is very clean and smells good too. Lol! Couldn’t ask for for a better place or people to do...