Well I posted on here Wednesday night that this person at this business had my laptop since the 5th of May and I had left numerous messages and emails and gone by there several times with no luck trying to find out what was going on with this situation. So I called the police and submitted a report with them. Thursday I had a doctor's appointment and I was on Watson Blvd so I decided to drive by there to see if I might could catch him there. To my surprise, he was there and I retrieved my laptop. It was not fixed but I just wanted to get it back. He was not very professional about this entire situation. I did not pull it out and look at it until today and boy am I mad! The screen has been busted. I know that I should have opened it up right then and there but I was just thankful I got it back. I had no idea anyone in a business like that would actually do something like this. People are so mean these days. Pray for...
Read more$300 SSD disappears from shop. Neither the technician, Joe, or the owner, John take any responsibility. Owner tells me "Samsung must have shipped out an empty box", and it is not his problem; despite the tech confirming that the box was sealed when he opened it. Be sure to video your parts and the condition of your hardware if you drop it off here.
Edit (Response to Owner) Nov. 13, 2024 The first I have heard of this video evidence; not mentioned at the time of the incident nor in the weeks since (seems fishy to me). I look forward to sitting down and watching that footage with you; I am more than happy to update my review afterwards. Please reach out with a good time to stop by the shop.
Edit - Nov. 19, 2024 Nearly a week, and I still have not heard anything from John the owner. I would love to see this surveillance footage that clears this all up, and correct this...
Read moreI waited a few days after having my gaming computer serviced here, so that I could test its performance and stability before posting this review. Overall, I just can not recommend this place enough. If you know the basics about the type of service you are looking to have done to your rig, you will appreciate the knowledge and skill Jonathan has to offer. For me, I needed a new AIO cooling system installed to replace my cooler master hyper 212, along with an additional overclocking done to my Evga Geforce gtx 1070 sc card. I was also having some issues with my ram sticks (two 8gb Gskill TridentZ rgb). All were completed at a very reasonable price and time. He even made better use of my cases cable management set up. I am very pleased with the services I had done and would highly recommend anyone in the area to...
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