Grimaldi Auto Sales, Inc. — Local services in Warren

I’m not very happy with Richard, owner operator nor Grimaldi Auto Sales with the exception of Chelsea. I took a bath with this deal involving Richard and the car I purchased from this dealership which was purchased a 2020 Chevy Traverse.

The vehicle engine blew inside 30days of purchasing it for my daughter. This car has horrible reviews that i discovered after the fact. Richard never mentioned a word. After discussing replacement for the lemon that was sold to me, other negotiations begain for another car that was suggested by Richard. Not to take back the first car, but to purchase another car from his dealership. That's right, he wanted me to buy another car that stop working inside 30days of me buying it for my child. Feeling desperate and a need to find reconciliation in a deal that had gone bad, Richard had the nerve to call me back and state he misrepresented the price on the second car by a few hundred dollars and was NOT going to honor what he originally quoted me.

At this point, I new he was not a man or his word and lacked honesty and intrigrity. Moreover, that Richard cared more about making money than honoring his word. He proved to me that he was nothing more than a bad sales person whom was only concerned with making a sale from the confinements of his wheel chair. So if you see a guy in a wheel chair trying to sale you a car from Grimaldi Auto Sales, run for the hills. There's no consciousness in this man

This experience has left a bad taste in my mouth and I will never consider buying from Grimaldi again, as long as he is there...

Though I didn't buy the car I was interested in, I had a pleasant car shopping experience. The salesman Zac was fantastic.. friendly, casual, open, and very reasonable... I understand that they do have a business to run, and my salesman did everything to work with me but unfortunately the sales people are bound by their management, and weren't able to accommodate to the terms I wanted.. Zac was very open and honest with all the costs and took the time to shuffle the numbers to get at a price that I felt was reasonable, and showed me as much as he was capable of the vehicle history and prior ownership... I regret that he wasn't able to get his superiors to agree to my terms as I really liked the vehicle and was comfortable about its history.. I was willing to pay more than several other similar vehicles for that piece of mind and being a local dealer, unfortunately we weren't able to come to an agreement and I ended up getting another similar car out of state 300 miles away... I just want to say that the sales team are great, sincere people and they will put in the work to draft a reasonable offer as well as provide as much information as they can and answer...

WORST CAR BUYING EXPERIENCE EVER! Literally had issues as soon as I drove it off the lot. Window switched stopped working. Rick assured me he would another one. He did... that one didn't work either. Then another one... this one didn't work either. The switches he bought were " B stock" and weren't tested for functionality. Tire pressure light comes on during a test drive. Rick assured me this was a faulty tire pressure gauge... later found out the tire has a hole in it. The battery, which Rick told me was new, died 2 months after buying the car. The mechanic told me the battery was 9 years old, and had been " cleaned and detailed" to look like a new battery. Now I have the car into a reputable dealer to find out the front bumper on my vehicle isn't even the right bumper for my year/make/model and that they believe the car has been in an accident, which is weird because I was supposedly shown the Car Fax for my car which didn't show any accidents. I"ve spent over $1000 since buying it, and I haven't even had it for a year. I thought buying from a smaller local dealer would be better... I was wrong! Don't make the same...