Subway — Restaurant in Warren

Unfortunately customer service is a dying idea. I ordered my nephews sub, after it was made I asked to add a sub for myself, the woman behind the counter chuckled as if she was mocking the fact the sandwich was included in the initial order.

Mind you, there is no one else In the store, no other customers waiting. After the employees bothered reaction I said never mind I’ll just take the other sub.

This might not seem like a big deal, but it goes to show how your attitude and how you choose to outwardly react to something can deter people from wanting anything. It’s a shame that a paying customer who ask for a second sandwich gets treated as if they asked for a last minute catering order to be prepared with no notice.

This was a 6 inch and a foot long. But because of the cashiers attitude we left with just the 6 inch. If my nephew wasn’t with me I would have left without...

We used to like the regular lady who was always working alone at lunch time during the week but last time we had a real snippy one. She used her gloved hands to grab steak out of the tray to put on my bread, the same hand she used to open the oven with and wipe down the excess veggies that fell by the veggie trays with.. why wear gloves then. We used to go there 2 times a week but we totally stopped going because of HER.. I believe she mentioned to someone she is the "new manager" unbelievable,,,, a MANAGER???? Too bad her attitude was so poor because she lost...

I had placed an order online about 20 minutes before I showed up to the store, I arrived and the lady didn’t even realized we had placed an order even though the receipt was printed. We waited patiently for the other people in line to order and then we Waited. mind you we live right across the street from this subway and my sub was extremely soggy and it looked like half of it was missing. very disappointing Every single time I come here, But especially this time the most disappointed. I physically...