Kristi's Hallmark Shop — Local services in Warren

Wanted to purchase a nice birthday gift for our sister, made a selection of a 12 inch ceramic angel, gilded very nicely with shiny gold trimming. asked for a box to put it in,….. no no boxes, they can put some heavy rough shipping paper around it and give us a plastic Kroger bag to take it home. In the whole Hallmark store, not in the back or in front, can’t come up with a box to put a $50 ceramic angel in?? Didn’t make any effort to suggest an alternative, maybe, buy some tall wine or champagne glasses and use the box for the gift angel and use the crystal at home. But. Alas. The young ladies made no effort, just turned away. Maybe this store owner can hook up with the busciemis pizza at Hoover and Martin road and get a deal on some boxes for the customers. The days of customer service are long gone. Doesn’t matter to me now we won’t be going to either of those places...

The owner is so rude, and unprofessional. I bought an ornament at their premiere in July, I go to open it now and it is broken. I went up with the receipt, and she would not even offer a coupon or return, after I bought it completely broken from HER store. She is always rude so I do not even know why I have been going here. Will not return with her nasty attitude. I never leave reviews places, but this whole issue is ridiculous considering I always purchase items here, and she did absolutely...

This is my first time in the store. I was surprised at how many cool things they had on the shelves. The staff was super friendly, I even spoke briefly with the owner who is really cool. I had always been under the impression that Hallmark cards were expensive, they're not! They had a great selection of cards for $0.99 that were much better and you could find at a dollar store. And even the top of the line cards is not expensive. I'll be I'll be...