The Bridal Manor — Local services in Washington Township

This is the first time I've shopped at the Bridal Manor. My soon-to-be daughter-in-law got her dress there and it's gorgeous! They were so helpful, sweet, kind, gracious to her I thought I'd try too. Well, I had a wonderful experience. Every lady is knowledgeable of their inventory and each one was extremely professional. I didn't have an appointment but went on "reconnaissance" and it turned out that it was a crazy busy day! (why brides bring the ENTIRE bridal party for their first-look trip is beyond me! Sooo much confusion!). Well, even though they were crazy busy, they still helped me find the perfect dress for my son's wedding. I hate to shop and had zero interest in going through their very hefty inventory! So I told the salesperson what I DIDN'T want, not knowing what I DID want. She pulled several dresses - some of which I didn't think I'd like at all! Go figure! Every one was perfect for my size and shape and all looked very nice. One, however, was over the top gorgeous and I never would have pulled it off the rack myself. Their alterations were perfect. I love that they took the time to see who was coming in for an appointment and called me by name every time when I got there. They have excellent customer service, reminder calls - which were very much appreciated. Those little things mean a lot. Bridal is a high stress business. I truly believe that if you give them the chance, they'll fix whatever issues may come up if they do. I'd shop there again in a second and recommend the store to anyone who has a special occasion!...

With a little under a year until my wedding I decided to start researching bridal boutiques. I saw a lot of reviews saying that sales associates were pushy, you only had an hour, or they only let you try on 3 dresses. I am happy to say that was not the case with Bridal Manor. They were my first (and only) stop. We went on a Tuesday night and our sales associate Dana was awesome! There wasn't a limit to the number of dresses I could try on and we started by trying on some dresses I had seen online. Going through dress after dress I would say what I liked or didn't like about each one. Dana even warned me that I would hate a certain dress but she wanted to get my thoughts on the fabric. I appreciated this since and it made me feel like she understood what I was looking for. After about 7-8 dresses I tried on a dress that Dana had selected. When I pulled it up I knew that I liked it. Dana told me that she was going to tie it completely so I could get the full look. As she pulled the corset tighter I started to really like it.. Then, when she was done I LOVED it! It was my dress! She even said they could try to order a custom veil for me since I liked the beading on one but not the length. I am waiting to find my shoes before ordering the dress in my measurements but I highly recommend the Bridal Manor and Dana! I will be back soon to...

We visited on March 24th to look at bridal gowns for myself. This was our last stop at the day. I was recommended by a co work to check out Bridal Manor as her future daughter in law purchased her wedding gown here. We were taken upstairs into a very small room. Our consultant pulled a few dresses to start after asking what I was looking for. The dresses being sold at Bridal Manor are very pretty. But having to stand in the corner of the room with 2 mirrors trying to get a full view of your dress is extremely hard. Lighting makes a huge difference and the lighting was awful! I think our bridal consultant was newer, and I understand completely everyone starts out somewhere! But she did not know how to close in the backs of my dress if they didn't fit and basically took a piece of ribbon, tied it together at the top and left my back beyond exposed. I had to take my own hands and hold the back together myself. My mom and my mother in law had to ask her multiple times to fluff out the train and any question we had she could not answer, she just stood there and brought no energy. Being a plus size bride, I would feel so sad if this was a brides first experience trying on dresses, they did not make you feel special at all. Hopefully other brides have a...