2800 Woodley Apartments — Local services in Washington

Based on your demographic you can either get a five star service or way less than that. Initially, when someone moves in to the building the management asks for a Google review within couple of weeks. I waited about a year to write mine after my honest evaluation. Here's my experience:

I signed up for the lease when I met Helen at the front desk during my visit who is wonderful and very professional. Had I met the others, I wouldn't have signed up. The other staff members purposely ignored me when I was trying to get their attention by the door at the time I came in to finalize my move in date and ask about the parking signs for the movers. Only at the presence of John the building manager I was given any service and acknowledgement. Even after a year the treatment has mostly been unwelcoming, terse, unprofessional, condescending and sometimes just plain rude. The basic things like asking for a cart to bring packaging can be a hit or miss as I don't know what kind of attitude I'll get. At the same time I've noticed the folks (of certain demographics) are treated way better and are at least acknowledged, so I know the staff knows how to be professional. Additionally, when I first moved in, the heat didn't work and the call box also didn't work. But those were taken care of after couple of weeks.

The location is good and for the price (at the time) it provided best value for the money since most of the utilities are included (no cable). However, they are increasing the rent by approximately 5% yearly to keep up with inflation. The apartments themselves are older but have relatively thick walls compare to the newer ones, therefore, less noise. The amenities are basic but acceptable for an old building like this. I do wish they would redo the floorings (parquet has lot of cracks) and have bigger size washing machines (card operated) in the laundry room to accommodate a queen sized comforter. The location of the toilet is a bit awkward in the small bathroom otherwise it is acceptable if you're not a big person.

Overall I am giving them 3* even though my experience has...

My boyfriend and I are relocating after having lived at 2800 Woodley for just over 3 years and we are SO SAD to go! Large apartments with wood floors, thick walls (not a lot of noise travels) and all utilities included, which is a huge bonus since DC can be so expensive. Cats are allowed and there is no non-refundable pet fee or pet rent like other places, although I believe it is different with dogs. Another bonus if you have a cat: there is a free cat-sitting club comprised of residents who have a listserv and take turns watching each other's pets. It's a great way to get to know your neighbors, play with their pets, and not have to pay a dime! The front desk and maintenance staff are made of gold (ESPECIALLY HELEN!). They are reliable, so warm, friendly, and efficient (maintenance requests are usually completed within a day or two if it isn't urgent). Every week there is Saturday morning coffee and bagels in the beautiful, historic Art Deco lobby, and they try to do community events like BBQs, Halloween parties, and other food-sharing, neighborly events.

The neighborhood is quiet, green, and lots of families and pets live here. I have walked the streets of this area at all hours of the day and night as a young woman and not once have I ever felt unsafe. The metro (red line) is just down the block and there are several buses close by that take you anywhere you need to go. While Woodley Park is on the sleepier side, it's only a 10-15 minute walk to get to Dupont or Adams Morgan where you can find lots of restaurants and nightlife.

I cannot recommend this apartment building/community enough. They have made my life in DC so much better coming home at the...

I have lived at 2800 Woodley Rd for 4 months. Move-in was fairly easy, it was well coordinated in advance. My apartment is great – very spacious, nice finishes, utilities included in the rent. I very occasionally hear the overhead neighbors, but otherwise it is pretty quiet. The roof deck and gas grills are also a nice amenity, I use both areas frequently. The residents are all very friendly and the management /building staff are awesome and attentive. Tasha was wonderful to work with for move in. The building is easily accessible to public transit (multiple bus lines, red line metro) and Rock Creek Park / Parkway.

Only shortcomings – the bathrooms are not updated and are a narrow layout, the shared laundry facilities are pay per use (although I have never had trouble finding an open machine), and no dishwasher or garbage disposal. For the price to live here I was okay not having these things. Overall, I highly recommend...