The Museum — Local services in Washington

I took my children here to get their dads birthday gift. This is a company whose staff showed exactly what I wanted my children to see a black business show.

positive energy, excellent customer service, kindness.

Im upset I didn't get names, but let me break down everyone we encountered by description:

The guys helping me (everyone offered) was heavyset, tall I believe he has locs I cannot remember. he was such a sweetheart. I probably put him through the ringer, showing him all these shoes I wanted to match. But he took his time,and helped me find the perfect shorts. He was so nice and patient

A lady pretty brown skin, locs (the only one there on Friday June 25, 2022. She seemed sooo busy, but she stopped to help, and told me her sizes explained if I wanted something I should size down with the shirts. she went out of her way to assist. You don't get this in the MALL!! I really appreciate her help because I will definitely be back!! Im a fan now!!

The person that checked us out! His energy levels were through the rough, no he wasn't hyper but he was soooooo freaking sweet. About 5'9 caramel. I mean he has good energy like he's a good person. He asked my 4 year old , did I get him anything and what size he wore and then asked my daughters the same. I didn't think people like him existed. But he's a walking angel.Or your favorite uncle!!! He went into the back after ringing me up so I didn't get his name or get to thank him but he definitely deserved to be personally thanked!!

a visit to this store gave us a family...

I did an online mail order. Once I received my order, sizes needed to be changed so I priority mailed the items via US Postal Service back to the store. The Post office made several attempts to deliver a two day guaranteed delivery and no one was available during posted business hours for over a week. I called this place of business several times during business hours for at least a week before someone answered. The person who answered said the store has been busy and that is why no one has answered or returned any of the calls. A place of business should answer the phone during business hours, no exceptions. Even if only to say to hold or be given a call back. Once I got through To someone via phone and got to the bottom of what my issue was with the gentleman, he claimed to be busy and said he would return my call. I will do a follow up review in a couple days to update on whether this matter is handled in a professional and...

One thing that made me a fateful customer is the… outstanding CUSTOMER SERVICE!! I’ve had two minor issues, they were addressed immediately with no hassle. You don’t find that in most “urban clothing brands” I will always support them and how they’ve taken over the DMV in positive ways. The clothing material is A1. No worries when I wash items at home. Comfortable and statement pieces. It’s an understatement, to say they get it! The unique styles and elite pieces are all one of a kind. Each and every time I’ve made purchases online, the items arrive on time. Whenever I’ve went into the store, I was always greeted and treated like I was apart of the family. Keep the same energy fellas, you got a forever...