HI Auto Repair — Local services in Watertown

Finally, an Auto Shop That Puts My Mind at Ease! I can't say enough good things about Hi Auto Repair Shop in Watertown! As someone who drives a lot for work, I'm always hyper-aware of my tires. Recently, I noticed a persistent, nagging feeling that something wasn't quite right. I brought my car in, genuinely concerned it might be a big issue, and the team at Hi Auto Repair Shop immediately put my mind at ease. From the moment I explained my worries, they listened patiently and then thoroughly inspected all four tires. They didn't just glance; they meticulously checked the pressure, tread, and even rotated them, explaining each step as they went. They found a minor issue I hadn't even considered and fixed it on the spot, explaining exactly what they did and why it was important. There was no pressure for unnecessary replacements or services, just honest, straightforward advice and skilled work. My car feels incredibly smooth again, and more importantly, my tire concerns are completely gone. It's such a relief to find an auto repair shop that genuinely cares about your safety and takes the time to address your specific worries, no matter how small they might seem. If you're in Watertown and need any kind of auto service, especially if you're concerned about your tires, Hi Auto Repair Shop is the place to go. They've earned a...

The most unprofessional repair place I ever been to! I cannot believe what just happened!

Just wanted oil changed, well done in the dirty shop. But they don’t know how to reset the oil change period. Another of them went to YouTube (Yes! Youtube!) on his phone. It’s fine if he can fix it. However, he tried to find the setting in navigation sector for a few minutes.

Finally I made it, yes myself. Such a unprofessional person, meanwhile, blamed to his boss it’s my mistake. I can’t understand that at all! Without me, he cannot even reset it.

I went to this place because it’s close and has high rating. Really?! My car is a normal Mazda 3, I cannot see any difficult to...

Our tie rods needed to be replaced. After a few shops quoting me more than double what they charged me and all the other shops said I needed more repairs than they did. I felt like they were very fair and reasonable. We have an old car and just want the minimum repairs to keep it working and safe for another year or two. They were perfect for what we need for this car. No hidden fees or charges. Quoted and charged fairly. They didn't bother me about all the other repairs it need either just did the job we wanted and didn't try to talk me into more repairs we...