I recently had the pleasure of shopping at the Stop & Shop in Newton, and I must say, it was a five-star experience from start to finish. This grocery store stands out in every aspect, making it my go-to destination for all my shopping needs.
First and foremost, the layout and organization of the store are superb. Navigating through the aisles was a breeze, and I could easily find everything on my shopping list. The cleanliness and tidiness throughout the store were impressive, creating a pleasant and inviting shopping environment.
The customer service at Stop & Shop deserves special mention. The staff members were incredibly friendly, approachable, and always willing to lend a helping hand. Whether I had a question about a product or needed assistance finding a specific item, they were attentive and eager to assist. It's evident that customer satisfaction is a top priority for the staff at this location.
What truly sets this Stop & Shop apart is its wide and diverse selection of products. From fresh produce to pantry staples, the variety on offer is unparalleled. I was delighted to find both familiar brands and unique specialty items that catered to various dietary preferences and culinary interests. Moreover, they had an excellent selection of organic, gluten-free, and keto-friendly products, making it a one-stop-shop for all types of shoppers.
The quality of the products available was consistently impressive. The fresh produce was top-notch, and the meat and seafood sections boasted a great selection of high-quality items. Additionally, their bakery and deli sections offered delicious and freshly prepared goods, perfect for those days when you want to treat yourself or your family.
Another aspect that impressed me was the variety of services offered at this Stop & Shop location. From a well-stocked pharmacy to a convenient floral department, they seemed to have everything covered. The self-checkout options and the availability of reusable shopping bags also added to the overall convenience of the shopping experience.
Lastly, the store's promotions and loyalty programs were fantastic. I felt like I was constantly saving on my purchases, and the weekly specials were genuinely enticing. It's clear that Stop & Shop values its customers and strives to provide excellent value for their loyalty.
In conclusion, the Stop & Shop in Newton exceeded all my expectations. The exceptional customer service, well-organized layout, diverse product selection, and commitment to quality make it an outstanding grocery shopping destination. I'll gladly give it a well-deserved five-star rating and will undoubtedly be returning for all my future shopping needs. If you're in Newton and looking for a superior shopping experience, don't hesitate to visit this Stop & Shop—you won't be...
   Read moreAll 5-stars go to Daniel. My family and I have been shopping at Stop & Shop since 1986 - when Doritos launched their Cool Ranch flavor -what a summer! Not once, in all my time spent shopping there has an employee ever had the common courtesy to ask if I needed help finding anything. ( Whole foods, Trader Joes, Star Market I'm looking at you guys too). Thankfully, that all changed when Daniel walked into my life. This noble man caught me like a deer in headlights desperately looking for some random cleaning product that I knew very little about. I was in dire need for some direction but I expected another lost afternoon going on some wild goose chase. (By the way: why hasn't anyone thought of a super market search kiosk yet ???) Daniel didn't even know which specific product I was referring to either, but you can bet that didnt stop him! He marched down the aisle like a Spartan ready for battle; armed and ready to destroy anything that got in his way. He was able to find an even better product than what I was originally after.
Later on he spotted me again moseying down the aisle desperately looking for coconut oil. Again, Daniel to the rescue. Not to mention that I also noticed Daniel helping other patrons as well. This employee is a diamond in the rough. This man can single handedly change the stop & shop brand around for the better.
Thank God for helpful people like Daniel making our grocery stores better - one...
   Read moreI just came out of the Stop & Shop for the very first time, and I absolutely love the store! Sadly I had the worst experience just now with a cashier named Mai, she is in charge of helping out the front line when customers need help. While I was in self checkout, another customer and myself needed help immediately because of the scale malfunction. Instead of coming over and helping us both out efficiently, she decided help out the couple by swiping her card and allowing them to continue scanning. Then, she walks over to me looks at me and says what do I need help with even though the sign says “please help is on the way”. She scans the car and decides to look at my entire order and through every bag I had to make sure that I didn’t scan anything without purchasing unlike what she did for the couple just before me. I explain the situation and how she treated me, she looked at me and said I’m going to check and make sure that you scanned everything. The most disgusting behavior I have ever experienced, she even had other cashiers telling her that she needs to treat everyone equally and fairly. Mai you need to have better customer service! I will make sure to speak to a manager tomorrow and after that upper management...
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