Bomgaars — Local services in Waynesville

I bought a ms 250 chain saw Sunday. Had to return it Tuesday because theirs only come with a micro chain bar. Won't fit heavier chain. My old one does. Said they didn't have enough money to cover return. I asked just exchange for a normal bar! Easy. Nope the manager was very un friendly, wouldn't do it! Wants me to drive 12 miles back to check later. I need a saw now!! I said what about customer satisfaction? She had an attitude about it!! Nope!!! I saw on their cash register " bomgaars, what you need, when you want it" yeah right!!! Very unfriendly, un helpful. Basically bought a chain saw without a bar!! Will NEVER buy anything from them again!! I suggest all of you out there never shop there. NO CUSTOMER SATISFACTION!!! I wouldn't even give one star except I had to to do the review. Minus the one star. I will say the store help was fine. Just the manager was the biggest ...

The store has improved greatly since they become bombards, my cashier was a sweetheart even though the customer in front of me was a complete d-bag to her. Not even sure what was upsetting the guy and I was standing there the whole time. My receipt doesn't show a way to show appreciation to the cashier, so I figured I'd just leave my comment here. Her name as seen on the receipt was Kylee S. 7/16/24. Thank you so much for your Patience...

Some of there items compared to lowes is better. You get a true country store feel from the place. Love it when they have baby chickens so we can look at them instead of buying more right now lol. Impressed with some of the clothing...