Carolina Pottery — Local services in West Columbia

Carolina Pottery is not considering the safety of their customers as our country trys to recover from COVID-19. I used a debit card to pay for my purchase, the reader at the register kept turning so I couldn't use my knuckle to confirm the amount or other things that I had to use the screen for so the cashier said to use the wand. I asked if they cl re an it after each h customer and she said yes so I used it. I used my pen to enter my passcode on the keypad. One person came to the register while I was being rung out. The cashier did NOT clean the wand and the next customer used it. When. I said something to her, she said I didn't have time. She wouldn't touch the reader in order to keep it from moving so I had to use the wand. She obviously didn't want to touch the equipment but didn't mind LYING and not doing her due diligence to keep customers safe. I told the manager and she said they only have to wipe it off if they have time. Well, thet have time to take your money but don't care about your safety. THERE ARE OTHER PLACES THAT SELL THE SAME PRODUCTS AS CAROLINA POTTERY. I WILL SHOP AT THE OTHER PLACES (MICHAELS, HOBBY LOBBY, ETC). I HOPE YOU WILL CONSIDER...

I love shopping Carolina Pottery. I had the worse experience with the assistant store manager today. I have never in life experienced poor professional customer service. Karen H. Is the assistant manager and she needs training on professionalism as well as communication and other customer service skills. I attempted to return an item with my receipt, I was unaware that this item could not be returned. I was told by the cashier upon purchasing as long as I kept my receipt the item could be returned. However, the assistant manager came up front with the rudest comments. She was practically yelling at the cashier as well as myself. I was calm as she was speaking so rudely. So I asked for the corporate office contact information as well as her name. This type of behavior is unacceptable. I will escalate my concerns. As mentioned, I can accept the company policy as the returns are concerned but I will not accept the rudeness and disrespect from the...

I went in this place to get a Black Friday special..a particular type of shirt. I was unsure of the fit and asked at the service desk could I go and try it on in the bathroom..I was told no..that they have a mirror I could look at holding the shirt up against me...even Cracker Barrel lets customers try on a shirt in the bathroom!..You can't tell much without trying a garment on..so..unless you want the hassel of refunds or exchanges I definitely wouldn't buy clothing here. Too bad too..I was going to purchase six of this garment..one for me and some for my friends as Christmas gifts..at 20.00 bucks a pop I would say yhe store should put up a...