Ivy Lane — Local services in West Des Moines

Last year my friend and I each purchased a dress from this shop. The dresses are unique. They were not cheap, in the $170 dollar range. The owner was very friendly ONCE she knew we were serious about buying a dress from her. She does talk non-stop which was a bit annoying, but small price to pay to get unique dresses. This year we brought 2 additional friends who know how much we like the dresses, with us to shop at the store. Our ages range from 44 to 70 and we did bring a 3 year old with us in a stroller. We all were interested in purchasing something unique. The first thing I did was look at a dress that was in the front of the store. The owner yelled at me for touching the dress, saying it was behind a rope she used to keep people out. The rope had been moved by someone else and I had no idea I was in error, until she yelled at me! She was so condescending and rude, all four of us just stopped looking and walked right out of the store. I will never go back in that store! This is actually the only review I have ever written, and it is because it is the worst I have ever been treated in any...

If you have a small child don't go into this store you will be asked to leave if they are at all a little fussy. I went in with a girlfriend who is from out of town it was our last stop before heading to lunch, and my son was anxious to leave. He wasn't yelling cry or touching anything in the store he just kept telling me he wanted to leave. And when I went to sit him down on a bench so my friend could finish shopping I was asked to leave. I could have understood if he threw a full on fit and it was a possibility he may break something but it was in no way even close to that. My son actually never has done that but I've seen other kids do that, but he was in no way hurting anything by being a small child and asking to leave. And both my friend and I had a good amount of money to spend, glad we didn't spend any here. Totally rude I'm guessing this woman working dosent have kids and it's not a kid...

Very unwelcoming. I am a young adult and walked in with my teen sister trailing me. I enjoy boutiques and sustainability, right when I walked in the door I grabbed and verbally showed interest in a dress. I got yelled at for tugging on the dress. I let it slide as she voiced that that hanger falls often but I was not pulling on it and her tone was quite unwelcoming. As my sister and I walked towards the back she said in an annoyed voice "This is an arts store, not a trendy store", being stubborn I decided to stay in there and say to my sister "I would love to get this if that lady wasn't so mean". As we were leaving we passed her having quite a nice conversation with another customer in a much different mood. I don't write reviews often, but treating someone different because of their age is not something I wanted to...