Young's Jewelers — Local services in West Linn

Avoid - I wanted to find a local jeweler I could depend on, but had a very poor experience here.

Owner blamed me for issue instead of listening, or being accountable. I had a watch battery replaced, picked up the watch, took it home and put it into the closet. I should have inspected it closely, but wrongly assumed that the owner, who performed the repair, would have acted as a professional and alerted me to any concerns about my watch. I wore the watch a week later, and noticed that the second hand was twitching, but not moving. I took it back and was blamed for the problem. The owner told me I must have knocked it around hard enough to unseat the face of the watch and cause interference with the hands. I can't imagine the force necessary to cause something like that. I'm gentle with watches and I wear this one for office work. I noticed the issue the first time I wore it after pickup. The most likely cause is that the owner damaged my watch while replacing the battery and I didn't notice it at first. I attempted to express disappointment that he hadn't advised me of the issue during his initial inspection at drop-off, or during pick-up. He kept interrupting me and making excuses. He refused to entertain the ideas that either he hadn't noticed, or had caused the problem. Instead, the owner talked over me and kept accusing me of slamming my watch around. I had hoped to become a repeat customer, but after such a poor experience, I can't recommend Young's Jewelers. This was a truly...

I highly recommend Young's Jewelers! Dean and Sandy are a pleasure to work with, and I'm grateful to have found them. After the sudden heartbreaking loss of my baby granddaughter, I searched for a talented creative jeweler who could make custom fine jewelry. My daughter, son-in-law and I all wanted a high end rings made containing the baby's ashes and her birth gemstone. Dean worked patiently with each of us to design our rings. He arranged for my daughter, son-in-law and me to place the ashes into the rings' chambers ourselves and then sealed them while we were in his store. It was an experience we will remember and treasure forever. All 3 of us love our stunning rings! The craftsmanship and artistic quality is top notch. It is comforting to keep our precious granddaughter/daughter close to us as we wear our magnificent rings everyday. I will most definitely use Young's Jewelers for all my jewelry needs...

Locally owned family business that's apart of our community for awhile now. You will often the owner behind his work bench which sits behind the main counter near the back of the store. The owner or one of the staff are quick to wait on you. Fast turn around times. The prices reflect the quality of the work which in this case you want the best. I have taken four watches in to be repaired. There were repaired in one afternoon and the other the owner stated wasn't worth the investment to have repaired. He stated he could if I wanted but he didn't advise it. I appreciated his honesty as he was missing out on $300 plus job. If you live in the area and you need a jeweler or even hard to find watch batteries stop in at Young's. It's always important to support our local businesses. If you found this helpful please click the link...