This was truly the best car buying experience I have ever had. In the past buying a car was a bit stressful, very time consuming, and sometimes it would take several days. Going to the dealership looking around, waiting to see a sales guy to help you, sitting in his office, then moving to the finance office, and finish with the feeling that your getting ripped off. This experience was the total opposite. My first conversation with Santiago he asked me for an idea of what I’m looking for and what features are important to me. He sent me the link to his website to fill out my information and a little while later he sent me pictures and videos of a few different options from different car brands and broke down each of their features and price points. I told him which one I liked and he gave me an idea of the payment. I agreed he asked me what colors I would like and a few hours later he sent me pics and videos of the vehicles available. I picked it out and the next day he showed up with the car and paperwork to my home. I was surprised to see the monthly payment was actually less than what he had quoted me. I signed the paperwork and that was it. We went outside he was very patient showing me everything about the car inside and out. From the engine pointing out all of the main things that I should know about, to the inside features, to the trunk, and key. I was so impressed and he made me feel so comfortable that I couldn’t stop thanking him. The only thing he asked is if I’m happy, I can thank him with a review, which as you can tell I am more than happy to do. This is truly the future of car buying and I will recommend Santiago and NYC Auto to anyone I know looking for a car...
Read moreThis team is truly incredible! They have a different and unique approach when it comes to getting you into the absolute perfect car.
Santy is an expert at breaking down every detail in your sale, maintaining you up to date within the process, and is all around the guru in making your experience a smooth and super easy one.
Danny makes sure that once the car is on its way, you know every detail about your new car, down to all the buttons, gadgets, and gizmos. I was left already feeling right at home in my car. He makes sure all questions are answered, and was 100% knowledgeable in each and every aspect!
Juan wraps up the complete encounter by explaining in very patient details all you need to know in case of any emergency. Where to go, who to call, and a solution to each and every bump in the road you might encounter.
These guys know their stuff. The most easygoing and stress free sale I’ve ever encountered. Not to mention, the fact that they were able to handle absolutely everything without you having to leave the comfort of your own home! A full, bright, and shining 5 stars to these guys! Thank...
Read moreHands down, the best experience I have ever had when purchasing a car! I had the pleasure of working with Juan, from NYC Auto. After my first conversation with Juan, he was thorough, honest, and confident in getting me the car I wanted. He handled my trade-in seamlessly, and I can honestly say that there was not much to do on my end.
With his knowledge and expertise in the business, my only job was to show up when my car arrived. Juan constantly follows up, and follows through on his word. The car that I specifically wanted was out of stock in all dealers, and Juan just MADE it happen!
I have recommended both him and NYC Auto to my close family and friends. Even after one week of recieving my car, Juan continues to check in. This is by far a long lasting relationship.
Lastly, a huge shout out to Joselyn, who is the transaction coordinator. Thank you for the amazing photos of my car 🤍
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