Will was very knowledgeable, approachable & friendly. The job of replacing a 1980's 50 cfm broken existing bathroom exhaust fan wasn't as straight forward as one would think. Install space was small (8 or 9" I think). The bathrm required a stronger exhaust fan to clear moisture due to the shower. Will explained the old fan was installed right up against a joyce on one side & approx 1" from a joyce on the other side. Not much room to fit the required larger powered exhaust fan. Will did the research and was able to find and install a 90 cfm Panasonic exhaust fan. I am very grateful to Will for his professionalism, level of expertise, his relateabilty to me, and his willingness to go that extra mile and not just install another 50 cfm fan (which wasn't preventing moisture build up) to finish the job and move on to another customer. It took awhile to find & finish my job but, I totally understand that. I'm VERY pleased with the new fan! It's so much quieter than the old one. I haven't used it yet but, I'm hoping & sure I'll be able to see the difference with the new exhaust fan. The pricing is what I expected and may have been a little lower. I highly recommend King Electric if you are in need of honest, professional, and reliable products & electrical Service.
I was also VERY impressed & pleased with Katie who was my customer service representative point of contact for scheduling & any questions I had. She too was very easy to speak with and understand. She took care of any concerns and questions I had. She took my calls and returned calls promptly when required. Note: Josh & Brendon also helped with the installation and they mastered my 30 plus steps (carrying equipment) to my house on a cold winter's morning! Thank You to each person who helped with my fan install. I truly appreciate the friendly, professional service. It's refreshing to receive this type of outstanding service in today's business world. Thank You. God...
Read moreReview updated. Original review: Positives: The electrician came when he said he would, was professional, and fixed the problem which turned out to be a very simple one of me using non-dimmable bulbs in a fixture with a dimmer switch. Negative: When I called to make the appointment, I asked if there was a service fee to come out and take a look. The person on the phone told me there was no service fee and that the electrician would give me a price once they get here, before they fix the problem. What actually happened was they put in the new bulbs and then told me that the minimum fee was $195.00, which honestly is waaaay overpriced for simply putting in a couple new bulbs. If they had told me on the phone that there was a minimum fee no matter what they fix and that the fee is $195.00, I would have shopped around for a more reasonable price. I feel I was misled by the person who made the appointment. So just bear in mind that if they do anything at all besides just give you an estimate, the fee will be $195.00 minimum no matter what.
Update (two days later). Justin from King Electric called me after seeing my Google review and let me know that the electrician did not follow the proper procedure because he did the work first and then told me the fee after the fact. He was happy to refund a substantial amount of what I paid, and he shared that the electrician has been retrained on the proper procedure. So I updated my review to four stars. I appreciate that King was willing to work with me, and I will now consider using them again for future electricity needs. (They didn't ask me to update the review. I just thought it was the right...
Read moreWe used King Electric Service when we found out there was knob and tube wiring in the house we just bought. Justin was thorough in his estimate and so great at explaining and diagnosing the problem! The electricians then spent seven total days at our home doing alllll of the work while doing as little damage to our walls as possible. They were kind, they were prompt, they were thorough, and they taught me so much! My not yet two year old was excited to see them every day because they were so sweet to her, and even several days after they left, she continued to talk about “Mister Mike & Miss Anna fixing our lights. Soooo pretty!” This is not only my new forever electric service, but this was truly the most wonderful home improvement experience we’ve ever had (and we’ve...
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