Aaron's Ultimate Upholstery — Local services in West Warwick

I had my premium pillow leather recliner reupholstered by Aaron. The chair had a pillow head rest area and arms that were worn, and I instructed Aaron to put some additional stuffing in to bring it back to the way it was when new. Instead of adding stuffing to the chair, stuffing was removed, and the chair is less plush and now very firm. The exact opposite of what I wanted. In addition, the reclining mechanism is broken or a new mechanism was used and the chair does not recline as it did originally. Now, when I recline I am looking straight up. It's now impossible to comfortably watch TV while sitting in this chair. Aaron did a bad job on my chair, and I regret letting him do the work in the first place. All in all, a great...

I never write reviews but have had a terrible customer experience. We had Aaron reupholster a chair for our nursery, but when we received it I noticed it was not my chair! (crazy enough as is, right? but it gets worse)...Aaron insisted he could transfer the fabric to my chair without quality issues and said he would pay for the new fabric if he felt the quality would be sacrificed. He promised it would be done in 1.5 weeks. Four weeks later (and after several instances of him ghosting me) the chair was re-delivered with holes, glue marks, black marks, and he didn't add the skirt!

The worst part is that he has now ghosted me and refuses to refund me for both the reupholstery labor and the fabric ($1,600). Proof is in...

Aaron is incredible - I had a set of 3 boat cushions that needed repair. He color matched nearly perfectly, gave me a reasonable price, and delivered them on time.

I pushed to get them done today, as I have a new job in Kentucky and have to leave town this week, and it will be raining tomorrow - once Aaron found out, he accelerated the schedule and had them done in time for the mounting today. He works with you to accomodate, and I cannot say enough nice things about him and the shop - they even recreated a boat logo on the back cushion, which looks just like it did from...