Mr. Handyman of Princeton and Robbinsville — Local services in West Windsor

I came back home after a trip and found a water leak through the ceiling into my laundry room. The plumbing repair and drying service left a giant hole in a warped ceiling and vinyl flooring partially removed. The insurance company referred me to another company that was non-responsive and it was difficult to get on their schedule. I did my own research, found Mr Handyman of Princeton and couldn't be happier. My first interaction was with Laura, who was incredibly kind, patient, informative, and helpful, and she gave me a date for work to begin in our first conversation. All follow up conversations with her were a pleasure and her customer service skills are impeccable. The work itself was perfectly done by Pat, with brief assistance by two others at different times. All were polite and efficient, but Pat is a model of careful, meticulous and efficient work. Pat is incredibly polite with a positive attitude and a willingness to explain what he's doing, why, what to expect during the process and how he's going to protect other areas of the home from damage as the work is done. Drywall was ripped out and replaced. He spackled and sanded, as well as other messy things. And somehow through this messy work, he contained it to that room, and when he left each day, he left everything in a neat and livable condition. When the job was fully done, it was immaculate - perfect work - you'd never guess it had been repaired - and CLEAN. I've never seen someone clean up the worksite anywhere near as well as Pat did. He clearly takes pride in his work and Mr Handyman is lucky to have him and I'm lucky he was the person sent to do the job here. I'm so happy with the process and the result and I cannot recommend this company enough. If you're reading this and you need a job done, call Laura and ask for Pat. To Laura & Pat, thanks for turning a miserable, irritating situation into a giant sense of relief. What you do matters and I deeply...

Our plan was to remodel the bathroom centrally located in our house. It was still the original style from when we built the house in 1979. It was dated; the walls around the tub were ceramic tile and not in good shape. We went out and bought a new tub with panel walls, matching toilet, a new vanity and countertop with sink and new fixtures for the tub and sink. We went then to Mr. Handyman to remove the old and install the new. The work was difficult in that it required not just replacing the old cast iron tub, wall tile, toilet, vanity and sink, there was also water damage under the old tub that had to be repaired. New flooring was installed where there had been water damage, new sheet-rock where there once had been tiled wall and all the necessary plumbing connections were installed. Mr. Handyman was also able to work around the existing tile floor which we wanted to retain. Mr. Handyman did beautiful work in replacing and repairing everything we wanted them to do. Our bathroom is new again and we are...

I am a hijab wearing woman. I booked an appointment with this handyman to install my curtains. Soon as I opened the door for him today, he looked me up and down and gave me a visceral reaction. He then walked in, I showed him where the curtains need to be installed, and he barely gave me one-word answers.

He gave me their contract to review and sign, which has all these hidden fees. For example, just to use screws from his stock, he’d charge me $20.

When I asked questions about the contract and fees, he continued to be very rude. I called it out and said “you seem like you’re being very rude to me.” He stared at me and said “maybe they should send someone else to you,” and he walked right out.

This company was so respectful and polite to me over the phone. Then soon as they saw how I look in person, their demeanor changed completely. This is...