Handicap accessibility is good in this location, and the store is clean and bright... I didn't see any motorized carts and I think they should have them available at the entrance. The staff were absolutely wonderfuland they have this technology that looks like a smartphone that tells them if something is stocked in the store room, if it's not located out in the store aisle.I wish I knew the name of the man who helped us but he was about 5 foot 9 with gray hair, about maybe 60 years old? If I knew his name I would call Target just to commend him (which I never do)on his kindness, his patience with us as we asked for about 5 items..( and 2 people were waiting for help!) He's an ace-in-the-hole for you and no, I do not know him he's an ace in that store and I hope he's treated accordingly.I also commend Target for hiring older folks, because to me they are far better team leaders than younger and more immature peoplethe checkout was flawless and the girl who was checking us out, a short pretty and young African American girl who was leaving her shift but let us in anyways, made us laugh.but I talked to another person about working there and I'm told that a lot of times people are not scheduled and they have to really push for hours there.I had inquired about working there that's why the girl told me, ( not the checkout girl but a different associate) the Starbucks is a great additionand it's wonderful to grab a coffee on your way out, especially after dealing with a 13...
   Read moreWestborough target, youâre one of the best around but the older lady you have at the self checkouts needs to go. Every time I have an interaction with her sheâs extremely rude. Lady looks like she hates her job, jeesh maybe even her life. Iâd say she might be going through something but at this point Iâm 100 percent sure itâs her personality. I called her over to price match an item from the target app that was about 3 dollars cheaper. She was instantly annoyed when she saw I needed assistance , then she accused me of showing her a fake picture of the item I was trying to price match. My target app was on dark mode but she couldnât comprehend why it looked different and lashed out at my bf and I telling us we were wrong and that was the wrong app. Practically accusing us of lying to get something 3 dollars cheaper. What a nutcase. Rolled her eyes and cut me off when I tried to explain it was on dark mode. Idk send her to the back to stock shelves or something because she shouldnât even be allowed to speak to customers. I donât have her name but whoever was working the self checkout around 2:00pm on 9/25 and looks straight...
   Read moreI am sad to say that my experience at the target in Westborough, MA left me and my 9 year old son stunned to silence. Someone had their dog in a car with the windows up. It was a warm day and the dog had been there when we arrived and when we exited the store 30 minutes later. When we went inside to ask customer service to page the owner so they could open a window or just tend to their dog, we got a response of "what happens outside of the store isn't our concern." I voiced to the woman that I was confused since they page for car lights being on but not when an animal is in a car with all windows rolled up tight. She just responded again that what happened in their parking lot wasn't their responsibility. I am a bit uncomfortable now having my mom shop at target or other family members. What if someone slips? What if there is a medical emergency? What if there is a security issue? In the parking lot....not Target's responsibility? Just proceed with caution is...
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