It's a great place to find a different gift for so many occasions however the experience shopping here is not so much fun. First of all you are never greeted with a friendly smile and a hello and when you ask about something it's as though you are bothering the young lady she said its the same as the item above the frame etc. well who knew. I lost my desire to shop so I proceeded to buy lottery tickets I asked when the lotto would be drawn the answer was it's right in front of you on the counter in a disgusted manner. That's the 3rd time I was in there and it will be the last. It's not worth it !! Go to a million different gift shops in Northbrook and Glenview and Wilmette and Winnetka. I came a long way to gift shop I'm in business also and if I greeted my customers in such a dismissing manner I'd be out of business. Sad but Oak Mill Mall in Niles has some gift shops and they are...
Read moreHave been shopping here since they opened at former location. Gave my family great joy with their personalized service, gifts and careful free gift packaging! Love you guys!! (Also bought a living room set from one of you at your garage sale and was so welcome:).) This year got a personalized ornament with my grand baby and son in law and daughter's names. Also a sweet sister gift and other fun gifts. Going back for more! Why are they so successful? Because they really care and treat people the way they would like to be treated. Love to all of you at Christmas and...
Read moreHorrible Customer Service. All I wanted was a lottery ticket because the jackpot was high and I asked about how much they cost and they read me the riot act and literally insulted me as if I was a child. The scary part is the middle aged woman and elderly man that were supposedly helping me out appeared to be the owners. They were bullies. Notice I rarely review anything but I couldn't let this go. This place may have a selection of gifts but if you're looking to be treated well this is not for the faint of heart. This...
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